What are the responsibilities and job description for the DISTRICT MANAGER position at ABM US?
- Troubleshoot potential problems and concerns.
- Ensures the follow through of the corrective action plans to guarantee satisfactory resolution of customer complaints and needs.
- Implement and manage the company’s quality control monitoring and safety programs.
- Review labor variances, budgets, costs, chargebacks and inventory control records to ensure labor and supply are within budget while delivering exceptional customer service.
- Develop operational improvement plans and implements process changes within policy and procedure guidelines.
- Ensure compliance with company policies and procedures and all federal, state and local government regulations.
- Routinely audit site summary reports and records as required and submit reports and statistics as requested by Branch Manager.
Qualifications:
- Bachelor’s degree.
- Must have a minimum of five (5) years as a Field Operations Manager. Work experience in the parking industry preferred.
- Excellent verbal and written English communication skills.
- Excellent customer service skills.
- Proficient with Windows, Excel, Word and Lotus Notes.
- Excellent leadership skills.
- Work experience in the parking industry preferred.
- Valid Driver’s License and good driving record.
Responsibilities:
- Familiar with the source and type of parker at each location to better serve the needs of those parkers by determining the hours of operation, security needed and attendant scheduling.
- Familiar with and understand the operation of all automated parking equipment with ability to make minor repairs on the equipment and ensure the equipment is in good operating condition at all times.
- Review accounts receivable control records to determine if the accounts are being maintained accurately and in accordance with prescribed procedures.
- Oversee cash control system, conduct audit for cash and ticket control for assigned locations.
- Responsible for payroll review to verify that payroll is within budget.
- Work with client in the solution of operational problems under the supervision of the Branch Manager.
- *Job duties may be modified at any time.