What are the responsibilities and job description for the Director, Technical Operations position at ABM US?
Compensation: $190,000.00 - $220,000.00 annual salary (US Dollars)
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Position Summary:
The Director of Technical Operations is responsible for the daily operations and management of assigned locations, ensuring efficient service delivery and operational excellence. This includes overseeing human resources, accounting, marketing support, budgeting, client relations, and compliance with collective bargaining agreements (CBA) in managing local union operations. The role also encompasses project management responsibilities, ensuring the successful execution of initiatives that align with client and company goals. The manager must develop and implement procedures to meet customer-specific contract requirements across multiple accounts and sites while managing the overall performance and service delivery to clients. Ultimately, the goal is to drive client retention and ensure that operations run smoothly, meeting both customer and company expectations.
Qualifications:
Education And Experience
- Bachelor’s Degree (B.A. or B.S.) from an accredited college or university in a relevant field or equivalent 7 years of experience in mission-critical operations environments.
- Minimum 5 years of facility management, plant operations, engineering, or maintenance supervision experience.
- Strong verbal and written communication skills to “C” level and below, including customers and vendors.
- 7 years of experience in a management position with 5 or more direct reports.
- Experience generating cost savings through continuous improvement activities.
- 5 years of Electrical or Mechanical experience.
- CMMS (Computerized Maintenance Management System) experience with platforms like 360 Facility, Maximo, etc., and Building Automation System (BAS Siemens Apogee, Johnson Metasys, or Trane Tracer preferred).
- Technical school with an emphasis on mission-critical operations, high-performance manufacturing, or relevant military operational experience desired.
- Staff management experience, including disciplinary action, hiring, terminating, and performance appraisals.
Certifications and Licenses
- CPMM (Certified Plant Maintenance Manager), CFM (Certified Facility Manager), or other relevant certifications are a plus.
- PMP – Project Manager Professional Certification
- Knowledge, Skills, And Abilities
- Proven experience in budget and personnel management.
- Strong interpersonal, oral, and written communication skills, including report writing ability.
- Computer proficiency with MS Office and Outlook email.
- Working knowledge of purchasing and managing subcontractors/vendors.
Salary : $190,000 - $220,000