Conference Service Coordinator

Pay: $80k annually 

The pay listed is the salary for this position.   A specific offer will vary based on applicant’s experience, skills, abilities, geographic location, and alignment with market data.

Benefit Information: 

ABM offers a comprehensive benefits package.  For information about ABM’s benefits, visit ABM 2026 Employee Benefits | Staff & Management.

Qualifications:

• Previous experience in hospitality, event services, customer service, or houseman/porter roles preferred.
• Strong organizational, planning, and time‑management skills.
• Ability to lift up to 50 pounds and perform physical room‑setup tasks.
• Proficiency in Microsoft Office Suite.
• Excellent written and verbal communication skills.
• Ability to work collaboratively across departments and with diverse stakeholders.

Responsibilities:

Essential Duties & Responsibilities

Event & Room Management

• Manage bookings and event reservations through Outlook and the internal campus calendar.
• Review event requests and coordinate follow‑up details with organizers.
• Set up event spaces including tables, chairs, linens, whiteboards, screens, flipcharts, and other materials as requested.
• Ensure meeting rooms are fully stocked with appropriate supplies (pens, pads, markers, clipboards, handouts, etc.).
• Refresh rooms between meetings and maintain readiness throughout the day.
• Set up directional signage and assist with on‑site redirection as needed.
• Escort and assist clients and visitors throughout the building.
• Create work orders for facilities, janitorial, or AV support as required.

Communication & Coordination

• Maintain consistent communication with clients, guests, team members, vendors, and support departments.
• Build strong relationships with internal partners such as facilities, janitorial, catering, security, and AV teams.
• Monitor in-house event activity and provide support as needed.
• Provide recommendations for appropriate room setups and collaborate to resolve unique setup challenges.

Event Support

• Support virtual and hybrid event needs, including creating and sharing Zoom links and handling basic recording distribution.
• Assist event organizers before, during, and after events.
• Coordinate with external vendors, including catering partners, for event setup and service.
• Assist with promotional materials and campus event communications.

AV & Facilities Oversight

• Provide basic audio‑visual assistance (equipment setup, troubleshooting simple issues, confirming functionality).
• Maintain an organized AV storage area and ensure equipment is properly charged and ready for use.
• Report AV, equipment, or facility malfunctions through the appropriate channels.
• Ensure fire safety clearances and room layout compliance.
• Conduct weekly site inspections of meeting rooms and notify appropriate departments of items requiring service.

Reporting, Documentation, & Promotions

• Upload event photos and related data into SharePoint.
• Provide weekly event summaries to the communications team for newsletter inclusion.
• Create flyers and promotional materials for internal events.
• Maintain accurate inventory of event‑related supplies and notify supervisors when restocking is required.

Other Responsibilities

• Perform janitorial‑adjacent tasks when needed (spot cleaning, trash removal tied to room flip, etc.).
• Complete other duties as assigned.

Salary : $80,000