What are the responsibilities and job description for the Aviation Operations Manager position at ABM US?
The Operations Manager Shuttle Services is responsible for those client facilities and personnel under his / her supervision to ensure that the Company is providing professional and quality service and to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities. Employee is also responsible for ensuring that the planned profitability of responsible accounts is realized.
Annual Salary: $70,304 US Dollars
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data. You may be eligible to participate in a Company incentive or bonus program.
Shift: Flexible Schedule Required. General Working Hours: Monday-Friday Morning or afternoon shift
Benefits: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Qualifications:
Experience:
- 1 year of management experience required.
Overall:
- Must be 18 years of age or older.
- Must submit to and pass a drug screen.
Must meet all requirements to receive required airport SIDA badge and Customs Seal (if applicable), including
Responsibilities:
- Responsible for administering and/or implementing policies, systems, programs, processes, procedures and/or plans throughout the locations within the station.
- Responsible for audits to ensure compliance with all safety, quality, and compliance standards established by the Company, by our clients, and by regulatory authorities.
- Accommodate increased / decreased client staffing requests.
- Foster deep and meaningful relationships with our client representatives. Visit our clients frequently to discuss outstanding issues, concerns, and opportunities.
- Inspire and motivate others to do well.
- Ensure we meet financial targets through effective scheduling and time management.
- Work closely with our human resources team to recruit and retain the most customer service driven workforce in the business.
- Deliver world class training programs that ensure your team members remain attentive to each passenger’s personal needs.
- Work closely with our Safety/Quality team to execute a vigorous metric-based safety, quality, and security program.
- Manage daily schedules.
- Maintain communication with Supervisors to maintain optimum staffing levels.
- Effectively coach, counsel, and discipline employees.
- Work with Safety Quality Manager to ensure the safety and security of the operation.
- Set positive, professional example for workforce.
- Establish and maintain effective communication and working relationships with co-workers, shift coordinators, supervisors, managers, etc.
- Comply with all safety, security, compliance and quality standards and procedures established by the Company, Clients, and regulatory authorities.
- Miscellaneous duties as assigned
- Be able to hold to hold employees accountable while following ABM policies and procedures
Salary : $70,304