What are the responsibilities and job description for the Appliance Technician position at ABM US?
The Appliance Technician is responsible for diagnosing, repairing, and maintaining a variety of commercial appliances. This role requires technical expertise in appliance mechanics, electrical systems, and customer service skills to ensure appliances are serviced efficiently and effectively.
ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Front Line Team Members | (Programa de Beneficios de ABM)
Key Responsibilities:
Diagnosis & Repair: Troubleshoot and diagnose problems in commercial appliances, using tools and technical manuals to identify issues.
Installation: Install new appliances, ensuring they are set up correctly and meet all safety and operational standards.
Maintenance: Perform routine maintenance on appliances to prevent future issues and extend the lifespan of the equipment.
Parts Replacement: Order and replace defective parts ensuring the appliance functions properly.
Customer Service: Provide excellent customer service, explaining the nature of repairs to customers and advising on proper appliance care and maintenance.
Documentation: Maintain detailed records of all work orders, repairs, parts used, and time spent on each job
Safety Compliance: Follow all safety procedures and guidelines during the repair and installation process
Continuous Learning: Stay up to date on new appliance technologies and repair techniques through training and industry resources.
Skills & Qualifications:
Technical Expertise: Strong knowledge of appliance mechanics, electrical systems, and diagnostics for a wide range of commercial appliances.
Problem-Solving: Ability to diagnose complex appliance issues and implement effective repair solutions.
Customer Service: Excellent communication skills to interact with customers, explain repairs, and provide appliance care advice.
Attention to Detail: Precise in performing repairs, documenting work, and following safety protocols.
Physical Ability: Capable of lifting and moving heavy appliances, using tools, and working in various positions, such as kneeling or standing for extended periods.
Experience:
1-3 years of experience in appliance repair or a related field.
Certification in appliance repair or completion of a relevant technical training program is preferred.
Familiarity with various brands and models of household and commercial appliances.
Work Environment:
Involves exposure to varying indoor conditions, including kitchens, cafes, and utility areas.
May require travel to different locations, often within a designated service area.
Some jobs may require weekend or evening availability for emergency repairs.
A good job for someone just entering the workforce or returning to the workforce with limited experience and education.
Military and veteran friendly employer, veterans and candidates with military experience encouraged to apply
Military Occupational Specialty (MOS) Code: 51L, 3E131, 1701, 3E1X1, H190, 1161