Area Trainer

Job Summary:

The primary responsibility is to deliver person-centered training to our workforce, individuals and community partners for all service lines that enhances quality and care to fulfill our purpose for existing “We believe the world shines brighter when people with developmental disabilities achieve their full potential.” This will occur in close collaboration with local operational leadership, clinical services & quality team, compliance team, and learning & development. This role will utilize standard operating practices, meeting local regulations, leveraging adult learning principles, and leveraging our technology to the fullest.

Essential Duties:

Person Centered Care and Services Job Specific Training (50%)

• Provide training around processes and state guidelines such Legal Rights/Guardianship, HIPPA/Confidentiality, Rights Restriction/Suspension, Overview of DD, Behavioral Interventions (ISL - Safety care), and Basics of PCSP’s for new hires and Host Home Providers as an in-person supplement to assigned Relias training.
• ISL’s - active treatment training, supporting DSPs training and goals, assisting the program managers, participating in standups/huddles, training calls.
• Training on PCSPs, Infection Control measures, documentation procedures, EMAR. This role will supplement the Relias courses and provide additional onsite support as needed.
• OJT training for supported living managers regarding how to onboard Supervisors and DSP’s; this training role would supplement any onsite training needs for the ISL’s, Supervisors and DSP teams.
• Support quality POC (Plan of Correction) for re-training around ANEs, MANES, GERs, etc. This role will liaise with L&D and provide in-person training as needed, such as wheelchair tiedown process and any additional in person needs outside of assigned Relias courses.
• Missouri subject matter expert for Therap and Therap training: A local SME who can train new staff and providers (T-Logs, shift notes, activity logs, etc.) as needed.
  
  

Training Role (50%)

• Attending operations stand ups as needed, create related training materials, follow-up training completion & documentation, SME for Therap, Sharepoint, MSTeams Suite, and G/L, Relias.
• Train out processes and standardization of tasks as directed by the ADs and AVP.
• On a case – by – case basis and in coordination with L&D; assist the Area Directors on training issues related to the Managers of Residential Operations. Sit in meetings with ADs and Managers for support and training needs. Assist staff with support in House meetings or retraining.
• Train new staff and Host Home Providers on Attendance Billing. Coordinate with Training & Development around attendance for these trainings.
• Provide Safety Care Training for Employees and share with the local L&D coordinator. Upload certificates to Relias.
• Provide First Aid/ CPR instruction for both Host Home Providers and Employees. Upload records and documentation to Relias.
• On a case – by -case basis, will be an SME for SharePoint, TEAMs, Microsoft Products (Outlook, excel, word) for employees and providers as needed.
• Will train on consistent processes across the state and work with the AVP on process improvement opportunities through training efforts.
  
  

The above reflects the general details necessary to describe the principle and essential functions of the position and shall not be construed as the only duties that may be assigned for the position.

Knowledge, Skill, and Abilities for Success in the Role:

Knowledge: Theoretical or practical understanding of a subject acquired and increases through experience.

Skills: Proficiencies developed through training, practice, or experience.

Abilities: The level and quality of being able to do something improved with training and experience.

• Knowledge – serving others, giving & receiving feedback, holding self & others accountable.
• Skills – adult learning principles, coaching, collaboration, listening skills, conflict resolution, and leveraging technology to the fullest.
• Ability – quality, continuous improvement, continuous learner, of self and processes along with a high degree of accuracy and follow-up.
  
  

Our Values – The “Way” We Work:

Mission First We exist to serve the developmental disabilities community.

Excellence Always We strive for excellence in all we do.

Team Together We are ONE team, all together, for our mission.

Minimum Job Qualifications:

Education: Bachelor’s degree in a related field or commensurate experience.

Experience: Three years of IDD experience in a similar role and advanced system technology experience (clinical and business systems).

Travel/Flexibility Approximately 25% of time spent travelling with ability to travel across the market and be flexible with work hours.

Certifications Training or learning and development certifications or licensures preferred.