What are the responsibilities and job description for the Insurance Customer Service and Inside Sales position at Able Best Agency?
Job Description
Welcome to Able Best Agency, a distinguished name in the insurance sector, known for our personalized customer service and strong community presence in Apopka, Florida. We are excited to offer an opportunity for you to join our dynamic team as an Insurance Customer Service and Inside Sales representative. At Able Best Agency, we foster a supportive and collaborative environment where your contributions are valued and appreciated every day.
This role is a unique blend of customer service and sales expertise. You will engage directly with clients, helping to understand their insurance needs and offering tailored solutions that protect what they value most. Our positive and inviting work culture ensures that you feel part of a family, where success is a collective goal, and every victory is shared. If you're looking to make a meaningful impact, develop your career, and work in an engaging community-focused environment, Able Best Agency is the place for you.
Benefits
Paid Time Off (PTO)
Mon-Fri Schedule
Hands on Training
Career Growth Opportunities
Responsibilities
Client Engagement: Interact with clients in a positive and welcoming manner, ensuring their insurance needs are understood and effectively addressed.
Sales Support: Provide support to the sales team by handling inbound inquiries and facilitating the processing of insurance applications and policy modifications.
Product Knowledge: Maintain an in-depth understanding of insurance products, policies, and coverage options to offer accurate information to clients.
Policy Management: Assist clients in policy renewals, cancellations, modifications, and any other insurance-related transactions.
Customer Retention: Implement strategies to maintain client retention and foster long-lasting relationships through exceptional service.
Data Entry: Accurately input and update client information and policy details into the company database.
Requirements
Licensing: Active Florida Property & Casualty License is preferred.
Experience: Previous experience in insurance sales or customer service is advantageous.
Communication: Strong verbal communication skills for engaging with customers effectively.
Customer Service: Demonstrated ability to provide excellent customer service and resolve issues promptly.
Motivation: High levels of energy and motivation to work in a fast-paced environment.
Detail-Oriented: Ability to meticulously handle customer information with accuracy.
Team Collaboration: Capable of working collaboratively within a team to meet shared objectives.
Technology: Familiarity with CRM systems and basic computer skills is necessary.
Salary : $17 - $20