Patient Care Coordinator

Care Coordinator (High-Performance Role) Ability Chiropractic | $44,000–$55,000 (Tiered Growth Available) | In-Person

Before applying, please read this in its entirety

Our Mission

At Ability Chiropractic, our mission is simple: Empower the highest expression of life through the body's innate wisdom. We lead with Extreme Ownership, have a Bias Toward Action, share our Conviction in Vitalism and Hope, Have a Growth Mindset at all times, and are Results Driven.

We intend to Spark a Revolution and are building clinics across regions that drive real patient outcomes through Meaningful Work and Meaningful Relationships, Over-Communication, and staying Curious - Becoming the Experts.

The Role

This is not a front desk position.

This role is responsible for owning the day-to-day execution of the clinic—ensuring patients stay on track, schedules remain optimized, and all systems run cleanly and consistently.

You are the central point of coordination for patient flow, communication, and follow-through.

Core Responsibilities

Patient Flow & Schedule Ownership

• Maintain a highly optimized schedule with minimal gaps
• Ensure patients stay committed and on pace with care plans
• Proactively manage cancellations, reschedules, and follow-ups

Communication & Follow-Through

• Respond to all patient communication quickly and clearly
• Follow up on missed visits, outstanding balances, and next steps
• Ensure every patient knows exactly what is expected

Financial Accountability

• Collect payments and maintain accurate patient accounts
• Track and resolve missed or declined payments
• Ensure financial follow-through is completed consistently

Operational Execution

• Run structured pre-shift and post-shift huddles
• Track all daily actions, reminders, and follow-ups
• Maintain clean, organized, and accurate systems at all times

Competencies

• Influential communication
• Time management
• Initiative and resourcefulness
• High-level organization and detail orientation
• Adaptability
• Coachability
• Emotional intelligence

Physical Requirements

• On feet for up to 10.5 hours a day
• Ability to sustain a consistent pace and level of high engagement throughout extended shifts
• Ability to move frequently and quickly throughout the clinic and transition quickly between tasks

Growth and Development Opportunities

At Ability Chiropractic, we promote from within. High performers who consistently create results have opportunities to expand their impact through advanced clinical responsibilities, leadership development, training, and compensation growth:

• X-ray operator certification
• Training to perform patient exams
• Train new and existing team members
• Personal and professional development coaching
• Performance-based and referral bonus opportunities

Compensation & Benefits

• Base Salary: $44,000–$55,000
• Performance Bonuses tied to: Schedule utilization, Patient follow-through, Collections
• Health, dental, vision insurance
• 401(k) with company match after 1 year
• Paid time off
• Professional development support

Schedule (Non Negotiable)

Mon: 7:00 AM – 12:30 PM; 2:15 PM – 6:30 PM
Tue: 1:00 PM – 6:30 PM
Wed–Thu: 7:00 AM – 12:30 PM; 2:15 PM – 6:30 PM
Fri: 7:00 AM – 12:30 PM

Who Thrives Here:

• A strong desire to serve others.
• Loves building relationships.
• Wants honest feedback and continuous growth.
• Enjoys a fast-paced environment.
• Takes ownership without waiting to be asked.
• Believes exceptional experiences change lives.
• Is growth-orietned.

How to Apply:

If this is you, send your custom resume to mac@abilitychiro.com along with your answer to the following question: After reading this posting, what part of this role excites you the most, and what part do you believe will stretch you the most?

Job Type: Full-time

Pay: $44,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee discount
• Health insurance
• Paid time off
• Professional development assistance
• Referral program
• Vision insurance

Work Location: In person

Salary : $44,000 - $55,000