What are the responsibilities and job description for the Donation Door Attendant position at Abilene Goodwill Industries?
POSITION SUMMARY: Responsible for all aspects of the donation process including providing excellent customer service, receiving donations, sorting items and processing donations.
EDUCATION / EXPERIENCE:
No experience required
QUALIFICATIONS / SPECIFIC SKILLS / KNOWLEDGE:
· Must provide excellent customer service
· Must be able to follow verbal instructions
· Relate appropriately and positively with co-workers
· Must be able to safely lift and carry 50 pounds independently
· Maneuver carts and containers filled with clothing and materials
· Must have good vision and use of hands in sorting
· Stooping and bending required
· Standing for extended periods of time
· Some weekend work required
RESPONSIBILITIES & DUTIES:
(E) – Essential function of job duties
· Provide excellent customer service (E)
· Safely assist donors with unloading and accepting items. Use transport equipment (dolly, flatbed, etc) appropriately and gain coworkers assistance as needed (E)
· Accurately document donations
· Provide receipt according to Goodwill Delight the Donor training
· Must interact with the public and coworkers in a positive, friendly manner. (E)
· Clean and sort various items (E)
· Check items for defects and eliminate these items from sellable items (E)
· Use containers, carts, barrels and racks to separate items (E)
· Process items appropriately. (E)
· Keep work area clean and remove waste
· Other duties and responsibilities as assigned by the supervisor