HR Coordinator

Position Title: 

Human Resource Coordinator

Reports to: 

Human Resource Manager

Department: 

Human Resources

Date:

12/29/2023

Category: 

Exempt / Salary

Revised: 

General Description

The Human Resource Coordinator plays a crucial role in supporting the HR department by executing various administrative tasks, including, but not limited to, maintaining employee records, and ensuring compliance with company policies and procedures. The HR Coordinator completes the full cycle onboarding process for new hires with consistent communication.

Tasks & Responsibilities

A. Essential Duties

1. Manages the entire pre-employment process for new hires: background checks, medical and drug screenings, education verifications, employment verifications, and credential verifications.

1. Organize and facilitate new hire orientations.

1. Ensure completion of required paperwork, including employment contracts, necessary onboarding documentation and employment verification I-9 forms.

1. Completes the full-cycle onboarding process: pre-employment, onboarding, new hire orientation, and the first 90 days of the employee life cycle. 

1. Create and maintain personnel records and files in the database to ensure all employment requirements are met.

1. Respond to internal and external HR-related queries and requests. 

1. Support in benefit enrollment and explain benefit packages to employees.

1. Be well versed in employee benefits and be able to answer benefit-related questions and resolve problems. 

1. Support in tracking employee training progress and evaluations. 

1. Aid in navigating and entering training plans in all training platforms.

1. Assist with ad-hoc HR projects.

1. Partner with the payroll team to ensure all employee changes are processed. 

1. Assist with the preparation of new hire and annual performance reviews.

1. Conduct audits of HR systems, such as electronic employee files and the HRIS system. 

1. Maintains confidentiality of all personnel information, in compliance with applicable laws and standards of professionalism, and exercises a high level of discretion in managing HR information and documents. 

1. Support HR leadership in educating employees and enforcing company policies.

1. Maintains confidentiality of all personnel information, in compliance with applicable laws and standards of professionalism, and exercises a high level of discretion in managing HR information and documents.

B. Additional Duties

1. Assists and covers other staff when necessary to maintain high productivity and efficiency in the department. 

1. As the company continues to grow, additional responsibilities that are essential for the department to be successful will be assigned accordingly.  

C. Interpersonal Relations

1. Create Meaningful Connections: Demonstrates ability to function effectively as a part of team. Uses outstanding oral and written communication with employees at all levels of the business for support and sharing of information.

1. Take Accountability: Take constructive feedback and prevent discourse among our peers.

1. Live in the Solution: Critically thinking should be the solution when problems arise. Having the ability to accept constructive criticism well in an open and non-defensive manner.

1. Be Professional: Wear business casual attire (please see dress code policy).

Competencies

1. Adaptability 

1. Customer Service 

1. Decision Making 

1. Dependability 

1. Ethics 

1. Interpersonal Skills 

1. Job Knowledge 

1. Conflict Management 

1. Organization Skills 

1. Productivity 

1. Self-Development 

1. Teamwork

Performance Standards & Measurement

1. Compliance with essential and incidental duties; compliance with company policies and procedures.  

1. Compliance with state and federal laws and regulations applicable to the business. 

Equipment, Tools & Machines

• Use of computer, telephone, and other office equipment such as a printer and fax.
• Use of company network and email domain. 

Working Conditions

• Air conditioned and well-illuminated office environment and outdoor environment. 
• May have several responsibilities at once.  Interaction with others is constant and can be interruptive.  
• Work may be stressful at times due to high level workflow.
• Availability to work flexible hours including weekends, holidays, and evenings as is required to comply with the purpose of the job and accommodate client needs.
• Participates in educational training, orientations, or compliance programs as needed to maintain competency.
• If you must leave your employment with our company, we request employees to give us at least 14 days resignation notice in writing.

Demands 

• Enthusiastic self-starter operating with sustained energy and showing great initiative.
• Comfort working with a diverse base of support, including members, employers, providers, colleagues, community leaders, volunteers, non-profit organizations, vendors, etc. 
• Excellent interpersonal and communication skills, including ability to read, write, spell in English legibly and without excessive grammatical or communication errors. 
• Talk and hear both by person and by telephone; ability to speak clearly and effectively using proper grammar before patients, employees, and business partners, among others. 
• Excellent organizational skills. 
• Accepts constructive criticism well in an open and non-defensive manner. 
• Ability to manage conflicting priorities.  Ability to maintain a positive work ethic and a congenial attitude in the face of a high-pressure environment.  
• Ability to function independently and with flexibility.
• Ability to work under pressure, handle multiple tasks and interruptions.
• Occasional lifting of moderately heavy office supplies; ability to lift supplies for community events, trade shows, conferences, and other marketing opportunities applicable to the organization; ability to lift, push or pull up to 25lbs. 
• Ability to sit, stand, or walk for extended periods of time.
• Excellent presentation and relationship-building skills required.
• Must have strong computer skills to meet Microsoft Office software requirements. 

Qualifications 

Education: 

• Bachelor’s degree in human resources or related field and/or equivalent experience

Experience: 

• At least two years’ related experience required.
• Computer literate: Microsoft Office (Excel, Word, and PowerPoint) required. 
• Experience in the medical field is highly desirable. 
• Experience in onboarding or an equivalent role in HR.