What are the responsibilities and job description for the Concierge / Front Desk (Part-Time, Overnight, Weekends) position at ABC Services of Maryland?
This position is for Friday and Saturday nights, 11pm to 7am.
Job Description for Concierge / Front Desk:
The concierge works in a large residential condominium, and is responsible for performing the following:
Customer Service is the most important skill for this job!
· Resident and guest check-in and monitoring
· Package management
· Signing in vendors and giving them FOB in exchange for their ID
· Checking in packages, putting information in package log notifying resident.
· Assist resident with packages, groceries, luggage, and any other assistance as needed.
· Track move –in & move-out if requested by the property manager.
· Amenity reservation and tracking.
· Assist residents to arrange airport pick-up and drop-off.
· Arrange for dry cleaning and pick up & drop off services.
· Excellent Customer Service skills required.
· Surveillance and monitoring.
· Reporting any issues to the general manager and following their instructions on how to resolve them.
· Computer Skills MS Office and Building Link use of office printers/ Scanner.
· Tasks are to help residents in any way you can.
Job Type: Part-time
Pay: $18.50 per hour
Education:
- High school or equivalent (Required)
Experience:
- Customer service: 2 years (Required)
- Front desk: 2 years (Required)
- Microsoft Office: 2 years (Preferred)
Work Location: In person
Salary : $19