Demo

People Analytics Specialist

ABC Legal Services
Charlotte, NC Full Time
POSTED ON 5/11/2026
AVAILABLE BEFORE 6/9/2026

About ABC Legal Services:

ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We've been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.

Job Overview:

ABC Legal Services is seeking a detail-oriented and analytically driven People Analytics Specialist to join our Human Resources team. In this role, you will serve as the central owner of HR data, reporting, and workforce insights — transforming raw data into actionable intelligence that supports our People strategy and organizational growth. You will play a key role in employee onboarding processes and systems, ensuring a seamless, data-informed experience for every new hire.

This is an exciting opportunity to build and shape the people analytics function at a fast-growing, mission-driven company with ambitious 5-year growth goals. You will work cross-functionally with HR, Operations, Finance, and executive leadership to deliver reporting, dashboards, and analyses that drive smart people decisions.

Key Responsibilities

HR Reporting & Data Analytics

  • Design, build, and maintain recurring and ad hoc HR reports covering headcount, turnover, retention, time-to-fill, compensation, engagement, and other key workforce metrics.
  • Serve as the primary administrator and reporting expert for UKG Pro (UltiPro), ensuring data integrity, user access, and optimal use of reporting and analytics features.
  • Build and maintain dashboards and visualizations using BI tools (e.g., Power BI, Tableau, or similar) to give HR leadership and the executive team real-time visibility into workforce trends.
  • Partner with HR team members to identify data needs and translate them into scalable reporting solutions.
  • Audit HR data regularly to ensure accuracy, consistency, and completeness across systems.
  • Support annual and quarterly workforce planning cycles with data modeling and scenario analysis.

Onboarding Systems & Reporting

  • Serve as the data and systems lead for the employee onboarding process, managing tracking, completion reporting, and continuous improvement of onboarding workflows.
  • Develop and maintain dashboards that track new hire onboarding progress, 30/60/90-day milestones, and completion rates across departments and locations.
  • Collaborate with L&D, HR Operations, and hiring managers to ensure onboarding data is captured consistently and feeding into broader people analytics.
  • Identify gaps or bottlenecks in the onboarding experience using data and recommend process improvements.
  • Administer and track onboarding modules and completion data in TalentLMS and UKG Pro.

HR Systems & Data Management

  • Maintain and optimize HR data architecture across core systems, including UKG Pro, TalentLMS, Lattice, and any additional HR tech platforms.
  • Serve as the HR team's primary point of contact for data integrations and system troubleshooting.
  • Partner with IT on data governance, system upgrades, and reporting infrastructure improvements.
  • Document data definitions, reporting methodologies, and data dictionaries to promote consistent use of HR metrics across the organization.
  • Support HRIS data migration and system implementation projects as needed.

People Insights & Strategic Support

  • Deliver data-driven insights to HR Business Partners and senior leaders on workforce trends, flight risk, engagement, and performance.
  • Support compliance reporting, including EEO-1, VETS-4212, and other regulatory submissions.
  • Contribute to employee engagement survey analysis and help translate results into meaningful recommendations.
  • Build and maintain predictive models to support proactive talent management and workforce planning.

Qualifications

  • Bachelor's degree in HR, Business Analytics, Information Systems, or a related field — or equivalent experience.
  • 3 years of experience in HR analytics, HRIS administration, or a related data-focused HR role.
  • Strong proficiency with UKG Pro (UltiPro) — including report writing, workflows, and data administration.
  • Demonstrated experience building reports and dashboards; proficiency in Excel (pivot tables, VLOOKUP, Power Query) required.
  • Solid understanding of core HR data domains: headcount, turnover, compensation, benefits, and recruiting.
  • Experience managing or supporting HR onboarding systems and processes.
  • High attention to detail and a commitment to data accuracy and integrity.
  • Strong communication skills — able to translate complex data into clear, actionable narratives for non-technical audiences.

We know that a company's success starts with its employees. We also know that an individual's success starts with the right career opportunity. Join our team today!

Benefits:

  • Health, Dental, Vision insurance
  • 401(k) with company matching
  • Paid time off
  • 7 Paid company holidays
  • 4 Floating holidays per-year
  • Life Insurance and AD&D Insurance
  • Long Term Disability
  • Health Care Reimbursement Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • EAP (Employee Assistance Program)
  • Pet Insurance
  • Company sponsored Orca Card
  • Growth opportunities

Location: Remote

Schedule: Full-time

Pay range: $48,000 -$70,000

Salary : $48,000 - $70,000

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