What are the responsibilities and job description for the Legal Network Coordinator position at ABC Legal Services Headquarters?
About Docketly:
Docketly, sister company to ABC Legal Services, is a growing company based in Longmont, Colorado. For the creditor’s rights industry, we make hiring a stand-in attorney easy, fast, and reliable. By combining our proprietary software with a nationwide network of attorneys, we’ve redefined what’s possible in legal support services.
What you'll do
- Own a portfolio of open court hearings — calling, texting, and emailing attorneys to secure coverage daily
- Negotiate rates in real time, including above-standard offers in low-supply markets, while maintaining margin discipline
- Triage competing priorities under tight deadlines and communicate decisions clearly to your team
- Manage scheduling changes, cancellations, and urgent coverage gaps with a solutions-first mindset
- Confirm assignments, track metrics, and keep scheduling data accurate for reporting
- Partner with internal teams to improve execution and resolve coverage challenges proactively
What we're looking for
- Proven high-volume outbound or inbound call experience — you're comfortable on the phone and efficient with every call
- Real negotiation experience: you know how to handle a counteroffer, hold margin, and still get the yes
- Strong triage instincts — you can prioritize quickly, make sound judgment calls, and explain your reasoning
- Highly organized with the ability to manage multiple open cases simultaneously without dropping the ball
- Tech-savvy and quick to learn new systems; experience with scheduling or CRM platforms is a plus
- A track record of hitting or exceeding performance metrics in a KPI-driven environment
You'll thrive here if you've worked in...
- Inside sales, collections, or a high-volume call center environment
- Staffing coordination, dispatch, or gig platform operations
- Any role where you worked a phone, hit a number, and solved problems under pressure
Benefits:
- Health, Dental, Vision insurance
- 401(k) with company matching
- Paid time off
- 7 Paid company holidays
- 4 Floating holidays per-year
- Life Insurance and AD&D Insurance
- Long Term Disability
- Health Care Reimbursement Flexible Spending Account
- Dependent Care Flexible Spending Account
- EAP (Employee Assistance Program)
- Pet Insurance
Pay Range: $20.00 to $20.00 an hour
Schedule: Monday through Friday, In Person in our Longmont, CO Office.
ABC Legal Service is proud to be the national leader in service of process. We are a team of 1000 and growing with offices in Los Angeles, Oklahoma City, Phoenix, Brooklyn, Chicago, Washington DC, and more. Seattle is our home and headquarters. We’ve been successful in this unique business for over 30 years and we continue to advance our technology and business processes to remain years ahead of what our competition is able to offer. Our focus is to expand our technology lead, acquire and integrate less efficient competitors, and tap into new segments through an integrated inbound marketing and sales approach.
Salary : $20