Water Softener Service Technician

Hourly plus Commission

Sign-On Bonus: Up to $1000 based on experience (not available for rehires).

Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed

PLEASE NOTE THAT WE DO A 7-YEAR MOTOR VEHICLE REPORT (MVR) REVIEW.

Water Softener experience required - at least 1 year minimum.

At ABC Home & Commercial Services, we're more than just a company; we're a family committed to excellence. With 75 years of history and a team of over 1,000 employees serving a growing network of cities in Central and South Texas, we take pride in being a family-owned business dedicated to fulfilling commitments, serving others, and supporting families. Come be a part of something special - apply now!

How You'll Make an Impact:

As ABC’s Water Softener Service Technician, you will split your time 50/50 between delivering exceptional customer service/sales and performing hands-on water softener service. You’ll sell, install, repair, and maintain water treatment systems, helping customers improve their water quality while growing ABC’s business. Your work will directly impact customer satisfaction, team success, and the growth of our service and sales operations.

What You'll Bring:

• Water Softener experience required - at least 1 year minimum.
• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.
• Class I, II, or III Water Treatment license, or the ability to obtain one.
• Excellent communication, customer service, and sales skills.
• High proficiency with emailing, instant messaging and use of various electronic devices and applications for effective communication/information sharing.
• Ability to prioritize workload, work under pressure and handle irate customers and still maintain good composure.
• Dependable and self-motivated with desire to work year-round.
• Ability to work inside and/or outside for long periods of time, sometimes in extreme temperatures.
• Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.

What We Offer:

• Comprehensive benefits package including health, dental, vision, and life insurance.
• 401(k) with company matching.
• Paid vacation, sick leave, and participation in our Profit-Sharing Plan.
• Additional compensation opportunities through our Lead Now Program.
• Company clubs, outings, and paid training and development opportunities.
• Tuition reimbursement and educational scholarships for employees and family members.
• Volunteer Engagement Program with approved Volunteer Time Off (VTO).
• Wellness program including a gym membership and a company vehicle with gas card.

What You'll Do:

• Must know and understand all applicable federal, state, and local codes and be able to apply them in a practical manner on each job.
• Accurately diagnose the cause of water quality issues; recommend options for repair, installation or replacement of systems to customers - explaining options and upselling additional services when appropriate. Completing all authorized service repairs. 
• Quote each job by using a flat rate price book in accordance with company policy, collect and deliver payment from customer to the office and complete and submit all required paperwork in a timely and accurate manner.
• Work with inspectors, suppliers and co-workers to ensure correct project work, while abiding by all codes.
• Carry out general skills such as: soldering; pipe-threading/gluing/using pro-press tools and fittings; diagnosing mechanical issues with water treatment equipment and repairing; water leak detection and repair; performing basic water quality tests; changing out drinking water filters.
• Communicate effectively with supervisors, dispatchers, CSRs, and customers to ensure alignment during service and sales processes.
• Work with and train any helpers which may be assigned to work with you.
• Maintain necessary licenses or certifications and complete required continuing education.
• Maintain a professional attitude at all times with customers, fellow employees and supervisors.

Schedule: M - F (occasional afterhours*) // Hours: start to finish job, so depends on last job completed

Join Our Team Today:

At ABC Home & Commercial Services, we're excited to welcome you to our Team and support your growth as we work together to keep our community comfortable and thriving. What are you waiting for - in 2 weeks you could be behind the wheel of our very spiffy white vans - you know the one with the Anteater on it.

ABC is an Equal Opportunity Employer.

Please note that if an offer is extended that we do conduct the following pre-employment screenings: Drug Screen, Physical & Physical Performance Evaluation (PPE). ABC participates in the E-Verify (I-9) program and conducts comprehensive criminal background checks, along with a 7-year Motor Vehicle Report (MVR) review. Must hold a valid driver's license with an issue date of at least five years prior to the date of this application.

*As an equal opportunity employer, we are committed to respecting the religious beliefs and practices of all individuals. We will consider reasonable accommodation requests from applicants and employees who require adjustments to their work schedules or practices due to sincerely held religious beliefs, provided such accommodations do not create an undue hardship on the company’s operations.

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