What are the responsibilities and job description for the Parts Warehouse Associate / Delivery Driver position at ABC COMPANIES?
ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability.
Title: Parts Warehouse Associate / Delivery Driver
Reports To: Parts Manager
Reports To: Parts Manager
Benefits & Perks
At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Company-Paid Short-Term Disability Insurance
- Company-Paid Long-Term Disability Insurance
- Company-Paid Basic Life & AD&D Insurance
- Voluntary Term Life & AD&D Insurance
- Flexible Spending Accounts (FSA)
- Hospital Indemnity Insurance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Paid Holidays
- Training and Professional Development Opportunities
- Career Growth and Advancement Opportunities
Benefits eligibility and offerings are subject to plan terms and company policies.
Position Overview:
The Parts Warehouse Associate / Delivery Driver is responsible for supporting the daily operations of the Parts Department by receiving, inspecting, storing, picking, packing, and shipping inventory while ensuring accurate inventory control and timely order fulfillment. This role also serves as a delivery driver, transporting parts and materials to local customers and company locations using an ABC company vehicle.
The ideal candidate is organized, dependable, customer-focused, and safety-conscious, with the ability to balance warehouse responsibilities and local deliveries while maintaining excellent customer service and operational efficiency.
Key Responsibilities:
Warehouse Operations
- Receive, unload, inspect, and verify incoming inventory against purchase orders and packing slips.
- Store, organize, and maintain inventory to ensure efficient warehouse operations.
- Maintain accurate inventory records through inventory management systems and data entry.
- Conduct physical inventory counts and assist with inventory reconciliation activities.
- Process returned materials and restock inventory following established procedures.
Shipping & Receiving
- Pick, pack, label, and prepare customer orders for shipment.
- Verify shipment accuracy before loading and dispatch.
- Coordinate outbound shipments with freight carriers and shipping providers.
- Document incoming and outgoing shipments, including transport information and inventory transactions.
- Resolve shipping discrepancies, damaged shipments, and shortages with vendors and carriers.
Delivery Operations
- Safely operate an ABC company delivery vehicle to complete local customer deliveries and vendor pickups.
- Load, secure, transport, and unload parts in accordance with company safety procedures.
- Deliver parts accurately and on schedule while providing outstanding customer service.
- Maintain delivery documentation and obtain required signatures or proof of delivery.
- Perform routine vehicle inspections and promptly report maintenance or safety concerns.
- Maintain a clean driving record and operate company vehicles in accordance with all applicable traffic laws and company policies.
Customer Service & Department Support
- Fulfill customer and internal parts requests accurately and efficiently.
- Assist customers by locating requested parts and communicating order status.
- Work collaboratively with warehouse staff, Parts Specialists, and other departments to support daily operations.
- Maintain a clean, organized, and professional warehouse environment.
Compliance & Safety
- Follow all company policies, procedures, and workplace safety requirements.
- Maintain compliance with applicable OSHA, EPA, DOT, and company regulations.
- Safely operate forklifts, pallet jacks, and warehouse equipment, if certified.
- Perform additional duties and special projects as assigned.
Qualifications:
- High School Diploma or equivalent required.
- Previous experience in warehouse operations, shipping and receiving, inventory control, logistics, or parts operations preferred.
- Previous delivery driving experience preferred.
- Valid driver's license with a clean driving record required.
- Forklift operating experience preferred; forklift certification is a plus.
- Experience using inventory management or ERP systems preferred.
- Strong organizational skills with the ability to prioritize multiple tasks and meet deadlines.
- Excellent customer service and communication skills.
- Basic computer proficiency, including Microsoft Office and inventory management systems.
Skills:
- Warehouse operations and inventory control
- Shipping and receiving
- Order fulfillment and material handling
- Customer service and communication
- Safe vehicle operation
- Computer proficiency and data entry
- Organizational and time management skills
- Attention to detail and accuracy
- Problem-solving and analytical thinking
- Ability to work independently and as part of a team
Physical Demands:
- Ability to lift, carry, push, and pull up to 75 pounds.
- Frequent standing, walking, bending, reaching, and lifting throughout the workday.
- Ability to safely load and unload parts and materials from delivery vehicles.
- Ability to work in a warehouse environment with varying temperatures.
- Ability to safely operate forklifts, pallet jacks, delivery vans, and other material handling equipment, if authorized.
- Ability to operate computers, handheld scanners, and inventory systems throughout the workday.
ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.
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