What are the responsibilities and job description for the Installation Technician – Commercial Vehicles position at ABC Companies?
ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability.
Join ABC Companies as an Installation Technician and put your mechanical and electrical skills to work customizing new motorcoaches for our customers. In this hands-on role, you'll install and upfit mechanical and electrical components according to customer and dealer specifications, inspect completed work for quality and accuracy, and help prepare new coaches for delivery. If you enjoy working with your hands, solving technical challenges, and taking pride in seeing a finished product come together, this is an opportunity to expand your skills while working on some of the most advanced commercial vehicles on the road.
Benefits & Perks
At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:
- Medical Insurance
- Dental Insurance
- Vision Insurance
- 401(k) Retirement Plan
- Company-Paid Short-Term Disability Insurance
- Company-Paid Long-Term Disability Insurance
- Company-Paid Basic Life & AD&D Insurance
- Voluntary Term Life & AD&D Insurance
- Flexible Spending Accounts (FSA)
- Hospital Indemnity Insurance
- Employee Assistance Program (EAP)
- Paid Time Off (PTO)
- Paid Holidays
- Training and Professional Development Opportunities
- Career Growth and Advancement Opportunities
Benefits eligibility and offerings are subject to plan terms and company policies.
Position Overview:
The Installation Technician is responsible for completing dealer upfitting and installation work on new motorcoaches in accordance with customer and dealer specifications. This hands-on position installs mechanical and electrical components, verifies completed work for quality and accuracy, and maintains required warranty and repair documentation.
Working closely with the Installation Supervisor and other team members, the Installation Technician helps ensure each coach is completed accurately, safely, and on schedule while meeting ABC Companies' quality standards and customer requirements.
What Success Looks Like
In this role, you'll make an impact by:
- Completing mechanical and electrical installations accurately and according to customer and dealer specifications.
- Delivering high-quality workmanship and thoroughly inspecting completed installations before coaches move to the next stage of the delivery process.
- Reading and following specifications, prints, and work instructions to ensure each installation meets defined requirements.
- Completing warranty, repair, and installation documentation accurately and on time.
- Managing assigned work efficiently while maintaining a safe, clean, and organized work environment.
- Continuously developing your mechanical and electrical skills while contributing to a team focused on quality, safety, and customer satisfaction.
Key Responsibilities:
Installation & Upfitting
- Install mechanical and electrical components and equipment on new motorcoaches according to customer and dealer specifications.
- Perform dealer-requested upfits and installations using approved specifications, prints, and work instructions.
- Read and interpret specifications, prints, and other technical information required to complete assigned installations.
- Use appropriate hand tools and equipment to complete installation work safely and efficiently.
- Complete assigned work within established schedules and quality expectations.
Quality & Inspection
- Inspect completed installations to verify workmanship, functionality, and compliance with provided specifications.
- Identify installation concerns or discrepancies and work with the Installation Supervisor to ensure appropriate resolution.
- Maintain attention to detail throughout the installation process to help prevent defects, rework, and delays.
- Help ensure completed coaches meet ABC Companies' quality standards before progressing through the delivery process.
Documentation & Operational Support
- Enter warranty, repair, and other required information into designated systems and portals.
- Maintain accurate documentation related to completed installation and repair activities.
- Communicate progress, material needs, installation concerns, and other issues to the Installation Supervisor as appropriate.
- Collaborate with team members and other departments to support efficient workflow and coach completion.
- Perform additional duties and special projects as assigned.
Safety & Compliance
- Comply with applicable OSHA, EPA, DOT, and other federal, state, and local requirements.
- Follow all ABC Companies policies, procedures, and safety requirements.
- Properly use and maintain tools and equipment required to perform assigned work.
- Maintain a clean, organized, and safe work area.
Qualifications:
- Previous mechanical and/or electrical experience required.
- Previous experience in an automotive, commercial vehicle, manufacturing, fabrication, equipment installation, or similar hands-on environment preferred.
- Ability to read, understand, and follow specifications, prints, and work instructions.
- Ability to perform mechanical and electrical installation work using appropriate hand and power tools.
- Must possess the hand tools necessary to perform assigned responsibilities.
- Must maintain eligibility to satisfy applicable DOT requirements necessary to obtain a Class B CDL with Passenger Endorsement.
- Strong organizational skills with the ability to manage multiple assignments, prioritize work, and complete tasks within expected timeframes.
- Previous motorcoach or commercial vehicle experience preferred.
Skills:
- Mechanical and electrical installation
- Automotive or commercial vehicle systems
- Ability to read and interpret specifications and prints
- Hand and power tool proficiency
- Attention to detail and quality workmanship
- Troubleshooting and problem-solving
- Strong organization and time management
- Ability to follow technical instructions
- Effective communication and teamwork
- Ability to work independently with appropriate direction
- Safety awareness
- Dependability and accountability
Physical Demands:
- Ability to stand, walk, bend, kneel, crouch, reach, and climb for extended periods.
- Ability to safely enter, exit, and work inside and around motorcoaches.
- Ability to use hand tools, power tools, and installation equipment for extended periods.
- Ability to perform work requiring manual dexterity and close visual attention.
- Ability to lift, carry, push, and pull materials, tools, and components as required to perform assigned work.
- Ability to work in an active shop environment with exposure to noise, moving vehicles, equipment, and varying temperatures.
ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.