What are the responsibilities and job description for the Automotive Parts Counter Representative position at ABC Companies?

Position: Automotive Parts Counter Representative

Location:

Newark, CA

Job Id: 1230

# of Openings: 1

ABC Companies is a leading provider of transportation solutions, offering vehicles for 8-81 passengers, along with parts, service, and financing to support fleet operators across North America. Family-owned and operated since 1972, ABC is driven by its mission to advance the transportation industry through innovative, collaborative solutions that redefine the standard. Guided by its core values of Integrity, Trust, Collaboration, and Innovation, ABC is committed to delivering customer-focused, high-quality solutions that enhance safety, performance, and reliability.

Join ABC Companies as an Automotive Parts Specialist, where you'll help keep commercial buses and motorcoaches on the road by providing expert parts support to technicians, service teams, and customers. If you've worked behind the parts counter at a dealership, heavy-duty truck dealership, or automotive parts retailer, this is an opportunity to apply your expertise in a fast-paced transportation environment with opportunities for long-term career growth.

Pay Rate: $25.00 - $28.00 / Hourly

This information represents our good faith estimate of the base salary range for this position upon hire, based on available data. Minimums and maximums may vary based on geographic location. Individual pay is determined by additional factors including job related skills, experience, applicable education or training and other relevant factors.

Benefits & Perks

At ABC Companies, we recognize that our employees are our greatest asset. We offer a comprehensive benefits package designed to support your health, financial well-being, and work-life balance, including:

Medical Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
Company-Paid Short-Term Disability Insurance
Company-Paid Long-Term Disability Insurance
Company-Paid Basic Life & AD&D Insurance
Voluntary Term Life & AD&D Insurance
Flexible Spending Accounts (FSA)
Hospital Indemnity Insurance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Paid Holidays
Training and Professional Development Opportunities
Career Growth and Advancement Opportunities

Benefits eligibility and offerings are subject to plan terms and company policies.

Position Overview:

The Parts Associate is responsible for supporting fleet maintenance operations through effective inventory management, parts procurement, and customer service. This role ensures the timely availability of parts and supplies needed to support vehicle maintenance and repair activities while maintaining accurate inventory records and fostering strong vendor relationships.

The ideal candidate is organized, detail-oriented, and capable of working in a fast-paced environment while providing excellent support to technicians, vendors, and internal customers.

Key Responsibilities:

Inventory Management

Receive, inspect, organize, and maintain accurate records of parts inventory.
Conduct regular inventory counts and reconcile discrepancies as needed.
Ensure parts are properly labeled, stored, and maintained in a safe and organized manner.
Monitor inventory levels and notify management of low-stock or critical inventory items.
Maintain inventory accuracy within inventory management systems.

Parts Ordering & Procurement

Order replacement parts, supplies, and materials to maintain appropriate inventory levels.
Communicate with vendors to obtain pricing, availability, and delivery information.
Place purchase orders and track shipments to ensure timely delivery.
Verify incoming shipments for accuracy and resolve discrepancies with vendors and suppliers.
Assist in identifying cost-effective purchasing solutions while maintaining quality standards.

Customer Service & Operational Support

Assist maintenance technicians and fleet personnel in locating and obtaining required parts.
Issue parts to work orders accurately and in a timely manner.
Provide updates regarding part availability, order status, and expected delivery timelines.
Support maintenance operations by ensuring parts are available to minimize vehicle downtime.
Maintain positive working relationships with vendors, technicians, and internal stakeholders.

Administrative Responsibilities

Maintain accurate documentation of inventory transactions, purchase orders, and receiving records.
Assist with reporting and recordkeeping related to inventory and purchasing activities.
Comply with company policies, procedures, and safety standards.
Perform additional duties and special projects as assigned.

Qualifications:

High School Diploma or equivalent required.
Previous experience in inventory control, parts operations, warehousing, or fleet maintenance preferred.
Experience working in an automotive, heavy-duty truck, bus, or commercial vehicle parts department preferred.
Experience with dealership or aftermarket parts environments is highly valued.
Experience working with inventory management systems and Microsoft Office applications.
Ability to accurately enter and maintain data.
Strong organizational and time management skills.
Ability to work independently and as part of a team.

Skills:

Inventory management and organization
Customer service and communication
Attention to detail and accuracy
Vendor relations and purchasing support
Time management and multitasking
Problem-solving and follow-through
Computer and data entry proficiency

Physical Demands:

Ability to lift, carry, push, and pull up to 50 pounds.
Ability to stand, walk, bend, stoop, and reach throughout the workday.
Ability to work in a warehouse, parts room, or maintenance shop environment.
Frequent use of computers and inventory management systems.
Ability to safely operate material handling equipment as needed.

ABC Companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information, and other legally protected categories.

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It is the policy of ABC to grant equal employment opportunities to all qualified persons, regardless of race, color, creed, national origin or ancestry, age, sex (including pregnancy, childbirth, breastfeeding, and related medical conditions).

Salary : $25 - $28

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