Senior Digital & eCommerce Product Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 115,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and your family, be your true self, and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with a high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program, and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries worldwide and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as the best place to work for diversity, working mothers, female executives, and scientists. The Opportunity   Abbott is seeking a Senior Digital & eCommerce Product Manager to shape and deliver the next generation of global commerce solutions across our organization. This is a senior IT delivery and product leadership role within the Digital Technology Services team, responsible for defining, building, and scaling commerce products used in both Business‑to‑Consumer (B2C) and Business‑to‑Business (B2B) contexts. This role will play a critical part in leading, defining and executing a global commerce strategy, enabling business growth, improving customer experience, and driving operational excellence across multiple divisions worldwide. The ideal candidate is a hands‑on product leader, a strong collaborator, and a visionary who can translate strategy into delivery within a complex, matrixed global organization. This role is instrumental to implementing our global commerce strategy. The Senior Digital & eCommerce Product Manager will act as a visionary leader, articulating how divisional roadmaps come together to create a unified, scalable commerce ecosystem that drives growth and elevates customer experiences worldwide. We are looking for leaders who will raise the bar, challenge the status quo, and take our digital commerce capabilities to the next level. WHAT YOU’LL DO Product Strategy & Vision Own and articulate the vision, roadmap, and value proposition for global digital and eCommerce products aligned to enterprise commerce strategy. Define and prioritize product capabilities that support revenue growth, customer experience improvements, and operational efficiency. Translate business strategies and divisional needs into a cohesive global commerce platform strategy. Product Ownership & Delivery Act as Product Owner with end‑to‑end accountability across the software development lifecycle. Drive product definition, including epics, features, user stories, acceptance criteria, and backlog prioritization. Lead product demos, support testing cycles, and own quality outcomes through UAT and production release. Ensure incremental delivery of value through a continuous release and agile delivery paradigm. Stakeholder & Program Collaboration Partner closely with business stakeholders across all global divisions to align priorities and define outcomes. Work with Program Managers to ensure scope, timelines, and dependencies are realistic and achievable. Balance competing priorities across a portfolio of programs while maintaining focus on strategic outcomes. Architecture & Scalability Collaborate actively with Solution and Enterprise Architects to ensure product designs are scalable, secure, and globally reusable. Ensure architecture and solution design meet current requirements while supporting future growth and extensibility. Agile Team Leadership Lead and inspire cross‑functional agile delivery teams, including internal employees and external partners. Drive strong agile practices, outcome‑based delivery, and accountability for results. Manage resources across geographically dispersed teams and multiple time zones. People & Culture Leadership Operate effectively in a matrix organization, contributing to global team culture and collaboration. Serve as a senior leader and role model, supporting team development, inclusion, and diversity. Mentor product and delivery team members, fostering a high‑performance, customer‑focused mindset. Assist the DTS organization to adopt the product mindset in delivery and build this capability within the global team Technology Landscape The product portfolio includes, but is not limited to: commercetools Adobe Commerce Adobe Experience Manager (AEM) Custom microservices‑based commerce and integration platforms API‑driven and cloud‑native architectures Minimum Requirements & Qualifications: Required skills 10 years of experience in digital product management, eCommerce platforms, or IT delivery, with at least 5 years at a senior or lead level Proven experience owning and delivering complex, global commerce platforms across B2C and/or B2B environments Strong hands‑on Product Owner experience within Agile / Scrum / scaled agile environments Demonstrated ability to work with senior business stakeholders and technology leadership Experience driving delivery with distributed global teams (internal and external) Strong understanding of modern commerce architectures and API‑based solutions Excellent communication, influence, and leadership skills Preferred Skills Experience with enterprise‑scale commerce transformations Prior exposure to regulated or highly matrixed environments Track record of driving measurable business outcomes (sales growth, conversion improvement, CX uplift) Working knowledge of Microservices API /Cloud technologies. Knowledge of any ecommerce platforms like Commercetools, Adobe Commerce, Adobe Experience Manager (AEM), SAP Hybris, Magento, Shopify, etc. Vendor management experience managing suppliers. Misc: This is an onsite role at Abbott location in IL/CA. This is not a remote role/opportunity. Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott, and on Twitter @AbbottNews. The base pay for this position is $148,700.00 – $297,300.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Product Development DIVISION: BTS Business Technology Services LOCATION: United States > Alameda : Plaza 6 Building ADDITIONAL LOCATIONS: United States > Chicago : Willis Tower Building 233 S Wacker Dr. WORK SHIFT: Standard TRAVEL: Yes, 5 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter