Digital Health Solutions Consultant, Core Diagnostics

JOB DESCRIPTION: ABOUT ABBOTT Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. We’re always looking towards the future, anticipating changes in medical science and technology. WORKING AT ABBOTT At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You will have access to: Career development with an international company where you can grow the career you dream of. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. ROLES & RESPONSIBILITIES Scope of the Role The Digital Health Solutions Consultant (DHSC) is responsible for driving the adoption, value realization, and business growth of the AlinIQ (DHS) portfolio. The role partners closely with the Core Lab Sales organization (Enterprise & Customer Experience teams) and reports directly to the Digital Health Solutions Executive (DHSE) to deliver data-driven insights, co-develop tailored solutions, and enhance customer outcomes. Drive customer loyalty and commercial success through effective deployment of DHS solutions Lead value-based selling and consulting engagements using the AlinIQ portfolio Develop organizational capability through talent development, training, and coaching programs Act as a bridge between commercial, technical, and external stakeholders to ensure successful execution of DHS initiatives Core Job Responsibilities: 1. Product Strategy & Portfolio Ownership: Lead and execute marketing activities to promote the DHS (AlinIQ) portfolio, including campaigns, customer engagement initiatives, and value communication Develop and customize solution configurations tailored to specific customer needs, ensuring optimal alignment with clinical and operational workflows Positioning the DHS portfolio effectively within the market, highlighting differentiation and value realization 2. Pipeline Development & Tracking Identify, develop, and manage pipeline opportunities for DHS solutions across accounts Work closely with Sales teams to qualify leads, prioritize opportunities, and drive conversion Maintain accurate tracking of opportunities, ensuring visibility of pipeline status, risks, and revenue potential Regularly review pipeline performance and implement actions to close gaps 3. Project Delivery & Workflow Consultation Lead end-to-end delivery of DHS projects, ensuring on-time, on-budget, and high-quality execution Act as a consultant to customers in designing new project workflows, optimizing lab processes, and integrating digital solutions Define project scope, milestones, and deliverables, and manage implementation from kick-off to handover Ensure smooth coordination between stakeholders during project execution 4. KOL Development & Customer Experience Build and maintain strong relationships with Key Opinion Leaders (KOLs) in the healthcare and laboratory ecosystem Drive customer experience initiatives to enhance satisfaction, loyalty, and long-term partnership Capture customer insights and feedback to continuously improve solutions and services Support development of reference sites and success stories 5. Government Affairs & Advocacy Collaborate with Government Affairs to support advocacy for laboratory digital transformation policies Contribute to shaping market awareness and positioning DHS solutions within national healthcare priorities Engage with relevant stakeholders (e.g., hospitals, associations, policymakers) to promote digital adoption 6. Strategy Cascading & Innovation Deployment Cascade global and regional DHS strategies to the local market Drive adoption and localization of new products and solutions Provide feedback to global/regional teams on market trends, customer needs, and competitive landscape Support launch readiness and execution of new product pipeline 7. Cross-functional Collaboration Work closely with Sales, Service, Marketing, IT, RA/QA, and other functions Ensure alignment and smooth execution of projects and business initiatives Resolve cross-functional issues and drive effective communication across teams MINIMUM BACKGROUND/ EXPERIENCE REQUIRED Qualifications/Experience: Bachelor’s degree in biomedical engineering, IT, or a related field 3–5 years in project management, product management, solution consulting, or commercial roles Experience in healthcare, diagnostics, or digital health solutions preferred Proven track record in cross-functional collaboration and stakeholder management Strong project management and execution skills Strategic thinking with commercial acumen Excellent communication and stakeholder engagement Problem-solving and decision-making capability Excellent communication and customer management skills Ability to work under pressure and solve complex problems Proficiency in English (both written and spoken) Familiar with digital solutions / lab workflow / IT integration is a plus Medical Devise IT workflow expert is an advantage Excellent written and verbal communication skills. MINIMUM EDUCATION REQUIRED Bachelor’s technology degree in business, medical technology or other relevant fields. The base pay for this position is N/A In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: CRLB Core Lab LOCATION: Vietnam > Ho Chi Minh City : Me Linh Point Tower ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Not specified MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day) Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter