What are the responsibilities and job description for the Teller- Part Time position at ABBEY CREDIT UNION, INC.?
Job description
Part-Time Teller
We are looking for a reliable teller to process all transactions accurately and efficiently in accordance with established policies and procedures. The successful candidate will be the “frontline” of our credit union and will play a fundamental role in achieving our customer satisfaction and revenue growth objectives. You must be comfortable performing many transactions daily, communicate with different types of clients and sell credit union's products/services.
Responsibilities
- Conduct dozens of credit union routine transactions within time limits and established guidelines (cash checks, accept deposits and loan payments, process withdrawals etc)
- Assess customer needs and introduce new products and services (credit cards, saving bonds etc)
- Make sales referrals, suggest alternate channels and cross-sell products and services
- Go the “extra mile” to build trust relationships, customer loyalty and satisfaction
- Comply with regulatory requirements
- Manage risk in every transaction and detect fraudulent transactions to prevent losses
- Resolve customers’ issues and provide relevant information
Skills
- Proven working experience in banking, personal banking, retail banking or financial services
- Basic PC knowledge and familiarity with electronic equipment (e.g. cash drawers, receipt validators, money counters)
- Strong communication and time management skills
- Member satisfaction-oriented
- Attention to detail and mathematical skills
- Excellent sales skills
Job Type: Part-time
Salary: $14.00 - $15.00 per hour
Benefits:
- Life insurance
- Paid time off
Physical setting:
- Office
Schedule:
- Day shift
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Cash handling: 1 year (Preferred)
- Customer service: 1 year (Required)
Work Location: In person
Job Type: Part-time
Pay: $15.00 - $17.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Bereavement leave
- Employee assistance program
- Life insurance
- Paid time off
- Tuition reimbursement
- Volunteer time off
Work Location: In person
Salary : $14 - $15