What are the responsibilities and job description for the Technical Support Engineer/Specialist Intern - Summer 2026 position at ABB?
At ABB, we help industries outrun - leaner and cleaner. Here, progress is an expectation - for you, your team, and the world. As a global market leader, we’ll give you what you need to make it happen. It won’t always be easy, growing takes grit. But at ABB, you’ll never run alone. Run what runs the world.
This Position reports to:
Technical Support Team Lead
As an intern, you will have the opportunity to gain practical experience through various projects. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your skills by supporting ABB’s operations and enhancing personal education/employment opportunities.
The work model for the role is onsite in New Berlin, Wisconsin.
Please note that no relocation assistance or stipend will be offered for this position. Candidates must reside within a 50-mile radius of the office location. Candidates are expected to manage their own commuting arrangements.
You will be mainly accountable for:
What's in it for you
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Internships at ABB within the United States are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off.
The hourly rate is determined by things such as the successful applicant’s qualifications, graduation year and experience. This position is expected to pay between $20 - $34 per hour.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
This Position reports to:
Technical Support Team Lead
As an intern, you will have the opportunity to gain practical experience through various projects. Each day, you will acquire knowledge by performing tasks as directed. You will also showcase your skills by supporting ABB’s operations and enhancing personal education/employment opportunities.
The work model for the role is onsite in New Berlin, Wisconsin.
Please note that no relocation assistance or stipend will be offered for this position. Candidates must reside within a 50-mile radius of the office location. Candidates are expected to manage their own commuting arrangements.
You will be mainly accountable for:
- Provide phone and email support for common issues with Low Voltage (LV) Variable Frequency Drives (VFDs), including setup, troubleshooting, and warranty checks.
- Identify problems and work with other teams to find effective solutions and improve customer satisfaction. Share product quality concerns with the Quality team.
- Manage warranty cases while balancing customer needs and cost control. Approve service work by authorized contractors across North America and support out-of-warranty repairs.
- Stay updated on product changes and maintain strong technical skills in Drive repair and troubleshooting.
- Log all support cases in Salesforce with clear and complete notes.
- Pursuing a Bachelor’s degree in an engineering discipline at an accredited university in the United States.
- Intern must have reliable transportation to and from the worksite.
- Must be legally authorized to work in the United States without company sponsorship now and in the future.
- Utilize critical thinking skills to analyze complex situations and develop strategic solutions.
- Effectively organize and prioritize tasks to meet deadlines.
- Exhibit the capability to manage several tasks at once while maintaining high standards of quality.
- Collaborate with team members to convey ideas, share information, and provide updates on project progress.
What's in it for you
We want you to bring your full self to work—your ideas, your energy, your ambition. You’ll have the tools and freedom to grow your skills, shape your path, and take on challenges that matter. Here, your work creates impact you can see and feel, every day.
ABB is an Equal Employment Opportunity and Affirmative Action employer for protected Veterans and Individuals with Disabilities at ABB.
All qualified applicants will receive consideration for employment without regard to their- sex (gender identity, gender expression, sexual orientation), marital status, citizenship, age, race and ethnicity, inclusive of traits historically associated with race or ethnicity, including but not limited to hair texture and protective hairstyles, color, religious creed, national origin, pregnancy, physical or mental disability, genetic information, protected Veteran status, or any other characteristic protected by federal and state law.
For more information regarding your (EEO) rights as an applicant, please visit the following websites: https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf
As an Equal Employment Opportunity and Affirmative Action Employer for Protected Veterans and Individuals with Disabilities, applicants may request to review the plan of a particular ABB facility between the hours of 9:00 A.M. - 5:00 P.M. EST Monday through Friday by contacting an ABB HR Representative at 1-888-694-7762.
Protected Veterans and Individuals with Disabilities may request a reasonable accommodation if you are unable or limited in your ability to use or access ABB's career site as a result of your disability. You may request reasonable accommodations by calling an ABB HR Representative at 1-888-694-7762 or by sending an email to US-AskHR@abb.com. Resumes and applications will not be accepted in this manner.
Internships at ABB within the United States are not eligible for company-sponsored medical benefits, 401(k) contributions, or paid time off.
The hourly rate is determined by things such as the successful applicant’s qualifications, graduation year and experience. This position is expected to pay between $20 - $34 per hour.
We value people from different backgrounds. Could this be your story? Apply today or visit www.abb.com to read more about us and learn about the impact of our solutions across the globe.
Salary : $20 - $34