What are the responsibilities and job description for the T&E Regional Business Partner Lead - America position at ABB Business Services Private Limited?
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This Position reports to:
Global T&E Business Partner Lead
Job Description :
As the T&E Regional Business Partner Lead for the Americas, you will be responsible for leading and managing the T&E Business Partner team across the region. This role provides extensive exposure to all service lines, offering a strong understanding of the end-to-end Travel & Expense function.
Reporting to the Global T&E Business Partner Lead, you will serve as the single point of contact for all countries and business units within the Americas region on all T&E-related matters, ensuring consistent service delivery, strong stakeholder engagement, and alignment with global T&E strategies.
Your Role and Responsibilities
- Led regional T&E Business Partner teams, ensuring high-quality, timely, and cost-efficient service delivery aligned with global standards
- Acted as the primary regional liaison, enabling compliant, efficient T&E processes across countries and business areas
- Managed operations to meet SLAs, KPIs, and customer expectations, ensuring consistent performance across the region
- Built and developed high-performing teams through workforce planning, coaching, and talent retention initiatives
- Ensured full compliance with internal policies and regulatory requirements, partnering with integrity teams on risk and compliance cases
- Drove process standardization, optimization, and continuous improvement, leveraging data and feedback to enhance efficiency
- Led regional projects, system implementations, and complex issue resolution, including vendor coordination and M&A support
Qualifications for the role
- 15 - 20 years of experience in Travel & Expense, with end-to-end process knowledge (Concur preferred)
- Minimum 3 years of people management, with a proven track record in leading and developing teams
- Strong stakeholder management skills, effectively engaging across multiple levels and functions
- Experience in process improvement and project management, driving operational enhancements
- Solution-oriented, self-driven mindset with a hands-on, “can-do” approach to problem-solving
- Excellent communication skills (written and verbal) with ability to work in multicultural environments
- Bachelor’s degree in Business/Travel Management; fluent in English, additional languages are a plus
Building a cleaner, smarter future takes all kinds of minds: the curious, the courageous, and the creative. We welcome people from all backgrounds and experiences.
Ready to make an impact? Apply today or visit www.abb.com to learn more about the impact of our solutions across the globe.
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Benefits:
Health Insurance, Vacation & Paid Time Off, 401K Plan