What are the responsibilities and job description for the Customer Service Representative position at Abacus Service Corporation?
JOB DESCRIPTION
- Work directly with medical professionals and physicians to facilitate patient care
- Advocate for and work in lockstep with chronic patients
- Work for an organization that rewards success and fosters a culture of promotion
Job Responsibilities include:
- Provide outcome-based solutions for our physician referral sources and existing patient population
- Submit new orders and monitor their completion, from initiation to setup, working closely with the clinical, sales, and service departments
- Prepare and analyze the billing and setup paperwork for patient services
- Work closely with existing patients to troubleshoot issues, identify solutions, and dispatch corrective action via the appropriate departments within the organization
- Recommend potential products or services to management by collecting patient information and analyzing customer needs
- Actively participate in the training of new customer service and sales personnel
Job Type: Contract
Pay: $19.00 per hour
Schedule:
- 8 hour shift
- Day shift
Work Location: In person
Salary : $19
