What are the responsibilities and job description for the Product Designer position at Abacus Business Computer?
We are a fast-growing New York-based startup building cutting-edge POS(Point of Sale) and SaaS solutions tailored for Asian restaurants. With over 30 years in the industry, ABCPOS powers more than 6,000 customers and supports 40,000 installed devices —and we’re just getting started. We're looking for a passionate UX/UI Designer who thrives in fast-paced environments and is eager to craft intuitive, high-impact experiences across both hardware and software platforms.
Must be Fluent in both Mandarin(Chinese) and English
What You'll Do:
- End-to-End Experience Design
Own the UX/UI process from research to final pixel. Design seamless, user-centered interfaces across our product suite—POS terminals (handheld, stationary, kiosks), mobile apps, dashboards, and customer-facing displays.
- Cross-Team Collaboration
Work closely with Product, Engineering, and Marketing to translate business goals and user insights into wireframes, prototypes, and scalable design systems. Navigate cross-time-zone collaboration (US/China) with clarity and flexibility.
- Simplify Complexity
Break down intricate user workflows into clean, efficient, and elegant designs across web, mobile, and hardware.
- Research & Validation
Conduct user studies, interpret analytics, and integrate feedback iteratively to fine-tune design decisions.
- Deliverables & Execution
Produce high-fidelity mockups, interaction specs, and robust documentation while contributing to the evolution of our design system.
- Facilitate Collaboration
Lead design reviews and ideation workshops that bring alignment and elevate the team’s creative output.
What We're Looking For:
- 2 years of UX/UI design experience with a strong portfolio showcasing web and mobile projects
- Proficiency with tools like Figma, Sketch, or Adobe XD
- Solid understanding of UX principles and the ability to apply methodologies effectively
- Proven experience designing across the full product lifecycle—from concept to launch
- Strong cross-functional communication skills, with the ability to align teams and advocate for users
- Fluent in both Chinese and English—comfortable using both languages as working languages in meetings, documentation, and team discussions
- Self-motivated and proactive mindset—comfortable proposing product improvements even without explicit direction or authority
- Able to handle pressure and adapt quickly in a startup environment
Bonus Points
- Background in SaaS or restaurant/hospitality/retail tech
- Experience working on multi-platform ecosystems (hardware software)