What are the responsibilities and job description for the Export Order Administrator position at AB Agri?
Job Title: Export Order Administrator
Location: Monmouth, Monmouthshire, UK
Contract: Permanent / Full Time (Monday – Friday) 38 hours per week - Early Finish on Fridays
Package includes: Salary from £25,500, plus a benefits package designed to support your wellbeing and reward your impact.
We have an opening for an export order administrator in fast growing area of the Global Supplements division of AB Agri, based at our head office in Monmouth. The role holder will work within a small team ensuring our products arrive at our international customers on time and hassle free.
Join us and be part of a thriving global organisation with a reputation for excellence, and a place that values your skills and encourages professional growth.
Key Responsibilities
What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.
Location: Monmouth, Monmouthshire, UK
Contract: Permanent / Full Time (Monday – Friday) 38 hours per week - Early Finish on Fridays
Package includes: Salary from £25,500, plus a benefits package designed to support your wellbeing and reward your impact.
We have an opening for an export order administrator in fast growing area of the Global Supplements division of AB Agri, based at our head office in Monmouth. The role holder will work within a small team ensuring our products arrive at our international customers on time and hassle free.
Join us and be part of a thriving global organisation with a reputation for excellence, and a place that values your skills and encourages professional growth.
Key Responsibilities
- Order Processing – Acknowledge and process export orders from initiation to completion.
- Consult with export dispatch and third-party providers to ensure timely order to fulfilment.
- Obtain and issue necessary shipping documents, including Dangerous Goods notes.
- Arrange transport and function as the main contact for freight forwarders.
- Communicate with customers to establish suitable delivery dates, adhering to booking procedures.
- File documents meticulously for HMRC audits, perform check on export declarations.
- Address customer order and invoice queries promptly and professionally
- Solid Administration skills / experience
- Basic experience in a customer service environment
- Proficient in Microsoft Office – Excel especially
- High level of attention to details
What sets us apart is how we delight our customers - and that’s because of great people like you. People with different life experiences who share common values. Together, we’re shaping a world where responsible nutrition is accessible to all. With a big goal comes equally big opportunities to make a career that truly feels like your own. As a team we’re collaborative, purpose-driven and encourage trying new ideas. We also find ways to nourish your individual journey, so everyone can feel proud of the difference that they make in their own way.
We’re thrilled to share that AB Agri has been recognised as one of The Times Top 50 Employers for Gender Equality 2025. This is a proud moment for us all. It highlights the real progress we’ve made to build a workplace that is inclusive, supportive, and fair for everyone. Over the last 5 years we have rebuilt our talent management practices, from inclusive hiring, to transparent pay frameworks, flexible work, and the momentum of our Employee Network Groups. Our actions are embedding inclusion at the heart of how we operate and creating a culture where people can be themselves
As a Disability Confident employer, we’re committed to ensuring our application and recruitment processes work for everyone so if you need any additional support (like alternative formats for your application, bringing a support dog to the offices, a sign language interpreter - or anything else) just let us know.
Salary : $25,500