What are the responsibilities and job description for the Program Implementation Manager position at AARP?
Overview
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
The Program Implementation Manager develops, executes, and implements programs/procedures that align with the organization’s goals and objectives. Evaluates existing programs/processes to identify improvements and to measure outcomes, particularly with target audiences. Builds and maintains relationships with internal and/or external stakeholders and develops a deep knowledge of their program area. Collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit/department.
Responsibilities
Additional Requirements
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation And Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
AARP Foundation works for and with vulnerable people over 50 to end senior poverty and reduce financial hardship by building economic opportunity. As a charitable affiliate of AARP, we serve AARP members and nonmembers alike. Through vigorous legal advocacy and evidence-based solutions, and by strengthening supportive community connections, we foster resilience, advance equity and restore hope.
The Program Implementation Manager develops, executes, and implements programs/procedures that align with the organization’s goals and objectives. Evaluates existing programs/processes to identify improvements and to measure outcomes, particularly with target audiences. Builds and maintains relationships with internal and/or external stakeholders and develops a deep knowledge of their program area. Collaborates with management to identify opportunities to streamline processes and develop new procedures that support the business unit/department.
Responsibilities
- Sets strategies, identifies opportunities, and develops and implements project, programs, procedures to support the organization. Provides support to staff, volunteers, and/or vendors to obtain goals. Supports development and management of budgets. Monitors performance and recommends changes.
- Plans, organizes, and implements assigned projects/procedures across a program or programs. Determines resources needed, tracks budgets, determines scope and execution, tracks progress towards milestones, establishes timelines, and evaluates progress.
- Ensures adherence to internal and external quality standards. Organizes teams and leads internal and external team members and stakeholders to deliver on goals. Establishes communication plans and ensures internal/external stakeholders are informed regarding processes and impact.
- Evaluates existing programs/processes to identify improvements and to measure performance against programmatic goals and desired outcomes. Analyzes and tests current processes and systems to determine effectiveness and efficiency. Develops and implements solutions that are effective, efficient, and align with enterprise goals.
- Collects data, performs root cause analysis of issues or problems, and proposes solutions according to the current and future needs of the business. Uses data to identify program and process enhancements to achieve outcome measures. Evaluates and advises on existing programs/processes to improve outcomes.
- Engages stakeholder and partners as necessary to communicate program intent, identify areas for collaboration, and improve programmatic outcomes. Develops communications related to priority programs, processes, and initiatives.
- Bachelor’s degree and 4 years of Program management or Project management experience
- Demonstrated ability to develop, implement, and manage programs and procedures that align with organizational goals.
- Proficiency in collecting, synthesizing and interpreting data, performing root cause analysis, and proposing effective solutions.
- Proven skills in budget development and management, including tracking expenditures and monitoring performance against targets.
- Strong experience in planning, organizing, and executing projects—including scoping, resource allocation, setting timelines, and tracking milestones.
- Ability to analyze existing programs and processes, identify gaps or inefficiencies, and implement improvements to achieve better outcomes.
- Excellent communication and interpersonal skills with a track record of building relationships with internal and external stakeholders to drive collaboration and achieve programmatic goals.
- Knowledge of CRM systems for reporting.
Additional Requirements
- Regular and reliable job attendance
- Effective verbal and written communication skills
- Exhibit respect and understanding of others to maintain professional relationships
- Independent judgement in evaluation options to make sound decisions
- In office/open office environment with the ability to work effectively surrounded by moderate noise
AARP observes Mondays and Fridays as remote workdays, except for essential functions. Remote work can only be done within the United States and its territories.
Compensation And Benefits
AARP offers a competitive compensation and benefits package including a 401(k); 100% company-funded pension plan; health, dental, and vision plans; life insurance; paid time off to include company and individual holidays, vacation, sick, caregiving, and parental leave; performance-based and peer-based recognition and tuition reimbursement.
Equal Employment Opportunity
AARP is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. AARP does not discriminate on the basis of race, ethnicity, religion, sex, color, national origin, age, sexual orientation, gender identity or expression, mental or physical disability, genetic information, veteran status, or on any other basis prohibited by applicable law.
Salary : $85,500 - $95,000