What are the responsibilities and job description for the Customer Accounts Manager-Sheridan position at Aarons Sales and Lease?
Position Overview
The Customer Account Manager is responsible for building and maintaining positive relationships with customers by managing their accounts, processing payments, and ensuring customer satisfaction throughout the purchase and delivery process. The ideal candidate is friendly, organized, and customer-focused, with strong communication and problem-solving skills.
Key Responsibilities
The Customer Account Manager is responsible for building and maintaining positive relationships with customers by managing their accounts, processing payments, and ensuring customer satisfaction throughout the purchase and delivery process. The ideal candidate is friendly, organized, and customer-focused, with strong communication and problem-solving skills.
Key Responsibilities
- Provide outstanding customer service in person, over the phone, and through email.
- Manage customer accounts, including payment processing, financing arrangements, and account documentation.
- Assist customers with product selections, orders, and follow-up inquiries
- Responsible for the renewal payment process and achieving company standards on non-renewal closing percentages.
- Support the overall needs of the store by assisting other team members
