What are the responsibilities and job description for the General Manager position at Aaron's Sales & Leasing?
Description
Basic Function
Direct management of an Aaron’s store with profit and loss responsibility. Asset management, customer growth and maintenance, revenue production, personnel development and inventory control are key results areas of this position. The Big 5 is done daily.
Reporting
Reports directly to the Regional Staff
Supervises
All store associates
Primary Responsibilities
- The acquisition and maintenance of customers
- First up for recruiting and staffing their store
- Close all lease agreements
- Complete Quality Control Calls on all new lease agreements within 1 business day of delivery
- Personally responsibly for all renewal activity
- Physically monitor the back door whenever inventory movement occurs
- Facilitate and reconcile inventory by Wednesday of every week
- Personally authorize all returns
- Safeguard all company assets
- Ensure accurate and timely bank deposits
- Maintain company vehicles within safe operating standards
- Train and develop store associates
- Achieve planned growth and profit goals
- Ensure execution of all customer service programs, company guidelines, and policies
- Provide a safe, clean environment for customers and associates
- Ensure adequate availability of merchandise at all times
- Accurately report financial measures and transactions
- Plan and organize to meet or exceed forecasted financial goals
- Ensure published hours of store operations are met
- Recruit, hire, and train to ensure efficient operations
- Ensure all returned merchandise is quality assured, reclassified, and priced.
GM First Ups
Daily - Approval (final) & routing, back lighting, bank deposit/petty cash reconciliation
Monday - Bills and invoices
Beginning of each quarter - Engine oil changes
When Needed - Accidents/Injuries, Lease agreement(s) close outs, Lease agreement(s) transfers, associate counseling, bedding to re-work, ceiling tile, closing of lease agreements (in store), damaged vendor merchandise, disbursements, favorable hiring decision
As Needed - Check Cashing
Per S.O.P. - Fire Extinguishers
Requirements
Position Requires
Strong leadership skills
Good communication and interpersonal skills
Professional appearance
High level of energy
Demonstrated selling skills
Effective organizational skills
Proven Managerial Skills
Licensure and Background Requirements
Satisfactory MVR (driving record), DOT physical/certification in states that require it, drug screen, criminal background investigation with job performance reference check and required testing, a valid driver’s license, and compliance with the Company’s Driver Qualification Policy.