What are the responsibilities and job description for the Customer Accounts Associate position at Aaron's Sales & Lease?
Action Development Corp. d/b/a Aaron’s Sales and Lease is hiring for a Customer Accounts Associate! Come see why the difference is personal at Aaron’s, connect with us today!
Job Duties
Collect Revenues and Protect Company Assets
- Act as a customer counselor by discussing benefits of timely lease agreement renewal payments
- Contact customers directly who have not paid their Lease agreement(s)
Customer Care
- Contact customers over the phone and through field visits
- Maintain and update customer database
- Assist with merchandise returns and customer deliveries as needed
Additional Duties
- Clean and certify returned merchandise in the Quality Assurance Center
- Assist in the Field where necessary
Position Requirements
Collection experience
Good communication and interpersonal relationship skills
Position routinely requires lifting, loading, and “dollying” heavy merchandise
Strong telephone etiquette
Good organizational skills
Maintain professional appearance
Good driving skills with the ability to legally drive the Company Truck
All Customer Accounts Associates must have a satisfactory MVR (driving record) and a valid Driver’s license. All Customer Accounts Associates must pass a criminal background investigation before beginning employment.
Job Type: Full-time
Pay: From $18.00 per hour
Benefits:
- 401(k) matching
- AD&D insurance
- Dental insurance
- Disability insurance
- Health savings account
- Life insurance
- Paid sick time
- Paid time off
- Vision insurance
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $18