Business Analyst II

Job Summary:

This position plays a crucial role in ensuring the quality and successful delivery of software applications to design, implement, and optimize QMS and SAP functionalities by acting as a bridge between business needs and the technical implementation and testing phases. This role requires a blend of business acumen, strong analytical skills, and a solid understanding of quality assurance principles and practices.

Essential Job Duties and Responsibilities:

• Analyzes and documents quality assurance requirements and translate them into QMS and SAP QM configurations.
• Implements and supports QMS and SAP QM processes including inspection planning, quality notifications, and audit management.
• Collaborates with production, procurement, and compliance teams to integrate quality controls into operational workflows.
• Conducts gap analyses and recommend enhancements to existing SAP QM functionalities.
• Leads testing efforts for SAP QM modules, including unit, integration, and user acceptance testing.
• Monitors system performance and resolves QMS and SAP-related quality issues.
• Trains end-users on QMS and SAP QM processes and best practices.
• Ensures alignment with industry standards and regulatory requirements (e.g., ISO, FDA, GMP).

Education and Experience Requirements:

Bachelor’s degree in Business, Information Systems, Industrial Engineering, or equivalent experience in manufacturing, and 3–5 years of experience in a manufacturing production environment. Experience with ERP business analysis, SAP, and/or production control is preferred.

Knowledge, Skills, and Abilities:

• Understanding of SAP, QMS, and Quality Assurance processes.
• Working knowledge in quality assurance, process improvement, QMS, and compliance frameworks.
• Proficiency in SAP configuration, data analysis, and reporting tools.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple projects and prioritize tasks effectively.
• SAP certifications (e.g., SAP Certified Application Associate – Quality Management), or similar, are highly desirable.
May involve travel to production sites or global facilities for implementation and audits.

Work Environment:

• Ability to sit/stand for long periods of time.
• Primarily office based with flexibility for occasional remote work as needed.
• Periodic visits to manufacturing facilities with exposure to multiple hazards including but not limited to machinery, dust, fumes, and extreme heat and cold.
May involve travel to production sites or global facilities for implementation, audits, and/or training.

Disclaimer:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at a time with or without notice. This job description is not an exhaustive list of all functions that the employee may be required to perform, and the employee may be required to perform additional functions. The company reserves the right to revise this job description at any time. The employee must be able to perform the essential functions of the position satisfactorily. If requested, reasonable accommodations may be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship.

Acknowledgement:

I have read this job description (or had it read to me) and I fully understand all my job duties and responsibilities. I am able to perform the duties and responsibilities as outlined, with or without reasonable accommodation. I understand that my job duties and responsibilities may change on a temporary or regular basis according to the needs of my location or department and if so I will be required to perform such additional duties and responsibilities. If I have any questions about job duties not specified on this description that I am asked to perform, I should discuss them with my immediate supervisor or a member of the Human Resources staff.

Education and Experience Requirements:

Bachelor’s degree in Business, Information Systems, Industrial Engineering, or equivalent experience in manufacturing, and 3–5 years of experience in a manufacturing production environment. Experience with ERP business analysis, SAP, and/or production control is preferred.

Knowledge, Skills, and Abilities:

• Understanding of SAP, QMS, and Quality Assurance processes.
• Working knowledge in quality assurance, process improvement, QMS, and compliance frameworks.
• Proficiency in SAP configuration, data analysis, and reporting tools.
• Excellent communication and stakeholder engagement skills.
• Ability to manage multiple projects and prioritize tasks effectively.