What are the responsibilities and job description for the Service Writer position at AAMCO Transmissions and Total Car Care?
We are looking for an Individual with Automotive Experience to join our team!
Service Writer responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
Service Writer responsible for day-to-day operations including generating sales, communicating with customers, building client relationships and managing the technical team.
Position Responsibilities:
- Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales
- Meet, greet and recommend services to customers
- Manage technician workflow and the status of the customers vehicles’ repairs
- Order parts and inventory
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.
- Competitive compensation packages and incentive programs
- Ongoing training and field support
- M-F work week schedule, No Weekends
- Growth opportunity
- Minimum of 2-5 years of Automotive Management Experience
- Excellent closing skills
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast-paced environment
- Coachable, honest and goal-oriented team player
- Must have valid driver's license