What are the responsibilities and job description for the Service Writer/Manager position at AAMCO Transmissions and Total Car Care?
An Service Writer/Assistant Manager is a high energy professional who can assist the manager in driving sales and customer satisfaction.
An Service Writer/Assistant Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.
Position Responsibilities:
An Service Writer/Assistant Manager takes on many different roles as they assist in the management of day-to-day operations of one of our centers, including: answering phones using a company script, communicating with customers, building estimates, and working with company vendors.
Position Responsibilities:
- Answering phones
- Preparing estimates
- Ordering parts and inventory
- Keeping customers updated on the status of their vehicles' repairs
- Coordinating transportation services
- Delivering a high level of customer service
- Hourly Compensation
- Daytime working hours
- Ongoing training and field support- We offer extensive industry training and career growth opportunities!
- Minimum of 2-3 years of office experience
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license