What are the responsibilities and job description for the Automotive Service Manager position at AAMCO Transmissions and Total Car Care?
An Automotive Service Manager takes on many different roles as they manage the day-to-day operations including: generating sales, communicating with customers, building client relationships, and managing the technical team.
Position Responsibilities:
Position Responsibilities:
- Perform a high volume of warm calls to potential customers (must have excellent phone sales and the ability to complete a one-call close)
- Engage and consult incoming customers, both in-person and over the phone, to successfully generate and close sales.
- Meet, greet, and recommend services to customers.
- Manage technician workflow and the status of the customers vehicles’ repairs.
- Order parts and inventory.
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product.
- Competitive salary
- Ongoing training and field support
- Daytime work hours
- Growth opportunity
- Minimum of 2 years of sales experience
- Strong commitment to customer service and relationship building.
- Ability to communicate and use interpersonal skills at a sustained high level.
- Capable of multi-tasking and executing in a fast-paced environment.
- Coachable, honest, and goal-oriented team player.
- Must have a valid driver's license.