What are the responsibilities and job description for the Automotive Service Manager position at AAMCO Transmissions and Total Car Care?
As a Customer Service/Sales Manager you will be responsible for building relationships with new and existing customers to drive business and ensure outstanding customer service.
Position Responsibilities:
Position Responsibilities:
- Manage inbound leads as well as customer satisfaction ratings
- Generate cold leads and close sales
- Meet, greet and recommend services to customers
- Manage technician workflow and the status of customer vehicles’ repairs
- Order parts and inventory
- Deliver a high level of customer service and quality control over all aspect of the center's business, operations, and work product
- Competitive compensation packages and incentive programs
- Ongoing training and field support
- Daytime work hours
- Growth opportunity
- Minimum of 2-3 years of sales experience with a track record of success
- This is not a retail sales role! Complex sales experience is required
- Excellent one time closing skills
- Strong commitment to customer service and relationship building
- Ability to communicate and use interpersonal skills at a sustained high level
- Capable of multi-tasking and executing in a fast paced environment
- Honest, goal-oriented and energetic team player
- Must have valid driver's license