Office Administrator

Position Responsibilities:

• Provide a wide spectrum of traditional office support such as, but not limited to: writing correspondence as needed, answering phones, ordering office supplies.
• Extend top-notch customer service and problem resolution via phone and face-to-face interaction with board members, committee members and residents.
• Arrange various meetings (times/locations) and prepare all correspondence necessary to notify included parties.
• Architectural Control Request process and oversight.
• Maintains accurate and current association records.
• Performs other duties as directed by management staff. 
• Process checks received at NM AAM office.

Knowledge, Skills and Abilities:

• Ability to multitask and prepare and process large amounts of administrative and customer request items while being detail oriented.
• Ability to handle multiple tasks simultaneously, establish priorities, and meet deadlines.
• Exceptional organization and tracking skills.
• Ability to function efficiently in a fast-paced, demanding environment.
• Ability to proficiently utilize computer programs and database systems, including Microsoft Office, internet and e-mail systems.
• Ability to interact and work positively and effectively with homeowners and staff at all levels.
• Advanced communication skills both verbal and written.
• Superior customer service skills and phone etiquette.
•  Ability to work collaboratively and cooperatively within the department as well as with other departments.

Physical Demands & Work Environment

• Sitting in an office setting utilizing a computer and other office equipment.
• May be required to lift boxes, fill paper trays, and other minor physical office related tasks.
• Some errand running as needed.