What are the responsibilities and job description for the Lead Medical Appointment Clerk position at AAI?
Lead Medical Appointment Clerk
Cannon AFB
AAI is actively recruiting a Lead Medical Appointment Clerk at the 27th Special Operations Medical Group which is located on Cannon AFB, New Mexico. The 27th Special Operations Medical Group ensures optimal care for active duty and beneficiary populations, with clinic services Monday through Friday. They currently serve the delivery of health services to active duty and military beneficiaries.
Location: At the 27th Special Operations Medical Group, Cannon Air Force Base, New Mexico.
Work Schedule: Monday – Friday: 7:00 AM – 5:00 PM
RESPONSIBILITIES:
- Possess excellent oral and written communication skills, interpersonal skills, and have strong working knowledge of computers, specifically the Internet, Microsoft Word, Microsoft Access, Microsoft Excel, and Windows.
- Possess leadership skills and the ability to appropriately manage appointment linestaff. Experience in a management role preferred.
- Keeps other appointment clerks up-to-date on all appointing protocols and guidelines
- Maintain staffing to ensure appropriate line coverage; coordinate with MTF contract manager.
- Responsible for keeping Appointing Office Key Performance Indicators within the standards outlined in AFI 44-176 Access to the Care Continuum.
- Interfaces with clinical staff to ensure the appropriateness of appointment bookings.
- Acts as lead appointment clerk in the MTF, providing oversight of patient appointments made by all appointing clerks within the MTF
- Assists Group Practice Manager with review and revisions of appointment line protocols.
- Assist in creating follow-up appointments and taskers for patient follow-up visits and telephone consults.
- Enter accurate and concise information into telephone consults and appointments.
- Leads the appointment line staff in accordance with Access to MTF instruction.
REQUIREMENTS:
Education.
- Associate of Science in Nursing Program from an approved National League of Nursing.
Experience:
- Employment in a nursing field within the last 12 months is mandatory.
- Must be a US Citizen.
About AAI
AAI is focused on delivering outstanding services to the federal government. We have extensive experience in the fields of cyber security, development, IT infrastructure, supply chain management, and other professional services such as system design and continuous improvement. AAI is a VA CVEcertified Service-Disabled Veteran-Owned Small Business (SDVOSB), SBA-certified Economically Disadvantaged Woman Owned Small Business (EDWOSB), and a Woman Owned Small Business (WOSB) with offices in Hampton Roads Virginia, Montgomery, AL, Washington DC, and Atlanta. Fully qualified candidates are welcome to apply directly on our website at: https://aaionline.us/.
Our benefits include:
- Paid Federal Holidays
- Robust Healthcare and Dental Insurance Options
- 401a plan
- 401k plan
- Paid vacation and sick leave
- Continuing education assistance
- Short Term / Long Term Disability & Life Insurance
Veterans are encouraged to apply
AAI does not discriminate in employment opportunities, terms and conditions of employment, or practices on the basis of race, age, gender, religious or political beliefs, national origin or heritage, disability, sexual orientation, or any characteristic protected by law. Pending guidance from the Safer Federal Workforce, employees may in the future be required to provide evidence of COVID-19 vaccination or request and receive approval for a medical or religious exemption.
Salary : $18