What are the responsibilities and job description for the Inside Sales Coordinator position at Aagard?
Job Details
Description
Pay Range: $26.00-$32.50
Key Obsessions
At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
Description
Pay Range: $26.00-$32.50
Key Obsessions
- New Sales Opportunities (NSOs)
- Serve as the main customer contact, working closely with the Applications Engineer to manage all aspects of customer engagement for NSOs.
- Support the setup of NSOs and assist the Applications Engineer throughout the sales process until a purchase order is received.
- Process purchase orders for new machine sales and coordinate the transition of sold projects to the Project Management team.
- Monitor and track NSO progress to ensure timely follow-up and effective communication with all stakeholders.
- VIP Customer Program Support
- Help organize customer calls and internal meetings to ensure clear communication and coordination.
- Document discussions from both internal and external meetings, track follow-ups, and manage action items in our Customer Relationship Management (CRM) system.
- Maintain and update task lists to ensure timely completion of responsibilities.
- Collaborate with internal teams to resolve customer issues and provide proactive support to VIP customers.
- Ensure Aagard Experience
- Deliver exceptional customer service that consistently exceeds expectations, ensuring timely and effective responses to inquiries.
- Continuously strive to improve the overall customer experience by providing prompt and thorough support, reinforcing Aagard’s commitment to helping customers win.
- Promote customer-focused processes and best practices to enhance satisfaction and loyalty.
- Identify opportunities for improvement in customer interactions and support initiatives that strengthen the Aagard experience.
- Associate’s or Bachelor’s degree in Business, Sales, Marketing, or a related field, along with 2 years of related experience, or an equivalent combination of education and experience
- Proficient keyboarding, computer, proofreading, and editing skills
- Experience with Microsoft Office and ability to learn Aagard software
- Strong prioritization, time management, organization, proactive decision-making, and attention to detail
- Confidence and ability to communicate professionally with internal and external customers verbally and in writing
- Ability to handle confidential information with tact and discretion
- A conscientious approach to meeting and exceeding customer expectations
- A Real ID or Passport is required
- Ability to travel as required, with 1-2 trips annually
At Aagard, we believe in investing in you—your health, your career, your financial future, and your well-being. Our total rewards package is designed to support you and your family with meaningful benefits.
Comprehensive Healthcare for You and Your Family
- No-Cost Coverage: Preventive & major medical coverage for you and your family—fully paid by Aagard.
- Flexible Health Options: Choose your own plan with company contributions through our Traditional Individual Insurance.
- Payment-in-lieu: Receive extra compensation if you’re insured elsewhere.
- Company-Paid Benefits: Dental, Life, and Disability insurance—all included.
- Wellness Support: Reimbursements for gym memberships, nutrition counseling, mental health services, vision screenings, and more.
- 401(k) with Company Match: 50% match on the first 10% of your contributions.
- Quarterly Profit Sharing: Celebrate success with rewards that grow with our company.
- Paid Time Off: Enjoy time for rest and relaxation.
- 9 Paid Holidays throughout the year.
- Paid Bereavement Leave for life’s difficult moments.
- Volunteer Time Off: Make an impact with paid time to support causes you care about.
- Pathways to Leadership: Build your future with mentorship and servant leadership programs.
- Educational Support: Scholarships and tuition reimbursement to help you grow.
- Celebrate, Care, and Connect: Our on-staff chaplain is here to support you through life’s milestones, challenges, and celebrations.
- Supporting Our Community: Aagard matches your charitable contributions, helping you give back and make a difference.
- Team Building Events & Lunch & Learns: Connect, learn, and grow with your peers.
- Complimentary Perks: Enjoy fresh fruit, hot beverages, and local business discounts.
Salary : $26 - $33