What are the responsibilities and job description for the Commercial Laundry Equipment Customer Experience Specialist position at AADVANTAGE LAUNDRY SYSTEMS LLC?
Location: Houston, TX and Dallas, TX
Job Type: Full-Time
About Aadvantage Laundry Systems: As a leader in the commercial laundry sector, Aadvantage Laundry Systems specializes in providing top-tier laundry solutions to a broad range of industries including hospitality, healthcare, and retail laundromat operations. Our commitment to innovation and customer service has made us a preferred partner for businesses seeking efficient and reliable laundry operations.
Job Description: We are looking for an experienced Customer Experience Specialist who has a proven track record in working with sales teams to assist in customer service and operational procedures. The ideal candidate will have extensive knowledge of sales administration in a similar industry.
Key Responsibilities:
- Facilitate transitions between sales and operations.
- Assist salespeople with customer requests or needs.
- Help salespeople with organization and efficiency.
- Be the liaison to the salesperson/customer for other departments of our company.
- Assist with customer interactions to provide exceptional experience
Requirements:
- Minimum 3 years of sales administration experience. Experience in the commercial laundry equipment industry is a plus.
- Demonstrated ability to meet or exceed goals.
- Ability to multitask.
- Advanced problem-solving skills and the capacity to work under pressure.
- Proficiency in CRM software and Microsoft Office Suite.
- Strong organizational skills and attention to detail.
- Excellent verbal and written communication skills.
Benefits:
- Highly competitive pay structure
- Comprehensive benefits package including health, dental, and vision insurance.
- 401(k) plan with company matching.
- Generous paid time off and flexible working arrangements.
- Continuous professional development and career advancement opportunities.
How to Apply: If you are an experienced sales administration specialist and are looking for a challenging yet rewarding career opportunity, we encourage you to apply.