What are the responsibilities and job description for the Security Shift Supervisor II -Afternoon Shift (3-11pm) position at AAA-The Auto Club Group?
It’s a great time to join AAA The Auto Club Group!
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
Primary Duties and Responsibilities (details of the basic job functions):
Supervise physical security operations including the activities of assigned security personnel responsible for: guarding property against damage, fire, theft, trespassing and illegal entry, ensuring identification of employees and visitors and responding and investigating disturbances and security breaches at company locations. Ensure the efficient and effective operation of the department. Coordinate and monitor training and certification of physical security staff. Prepare work schedules, assign job duties and monitor work performance. Ensure adherence to all Company and departmental policies and procedures. Counsel and recommend the discipline of subordinates as indicated. Process payroll and complete other administrative duties as assigned. Act as a liaison between Security and other departments on an assigned shift. Perform duties of assigned staff. Use approved defense tactics, maneuvers or non-lethal weapons to subdue resisting subjects, or restrain and detain unruly individuals until the arrival of the proper authorities.
Respond to and directs security operations at all emergency situations that arise on assigned shift. Take appropriate action when any unsafe condition is observed or reported. Perform initial investigations as needed on submitted complaints and assist in maintaining files and other departmental information. Review security reports for completeness and accuracy. Perform initial investigations related to complex complaints, and situations.
Serve as a member of the Rapid Response Team responsible for responding to and addressing active assailant or other threatening situations at company locations. Oversee subordinate Rapid Response Team members when responding to threat situations. In situations that justify the use of a firearm, use extreme judgement, emotional control and caution to load, unload, aim and fire handguns, shotguns and other company-approved firearms. Use authorized weapons, protective gear and devices, while maintaining awareness of and ensuring personal safety and the safety of others. Meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications.
Review security reports for completeness and accuracy. Assist in maintaining files of all reports and other departmental information. Take steps to ensure the confidentiality of information contained in sensitive files. Monitor maintenance and documentation of assigned equipment on a daily basis.
Participate in implementation of emergency procedures such as fire, accidents, evacuation, and traffic control. Review departmental procedures and recommend improvements to management. Maintain knowledge of security techniques and best practices.
Supervisory Responsibilities:
Select, hire, train, develop and coach assigned staff in accordance with corporate and Human Resource guidelines.
How you will benefit:
Education (include minimum education and any licensing/certifications):
Demonstrate substantial knowledge of:
Education:
Generally works in a corporate office environment. May be required to work out of doors, in various weather conditions, as part of a normal daily routine. Time spent out of doors could be for up to 8 hours or more per day. Observance of safety regulations necessary as physical confrontations with visitors are possible.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
JOIN THE TEAM COMMITTED TO DRIVING YOUR CAREER FORWARD
Job Type:
Full time
Exempt/Non Exempt:
Salary
Job Description:
- Afternoon shift from 3pm-11pm onsite at Dearborn, MI.
Primary Duties and Responsibilities (details of the basic job functions):
Supervise physical security operations including the activities of assigned security personnel responsible for: guarding property against damage, fire, theft, trespassing and illegal entry, ensuring identification of employees and visitors and responding and investigating disturbances and security breaches at company locations. Ensure the efficient and effective operation of the department. Coordinate and monitor training and certification of physical security staff. Prepare work schedules, assign job duties and monitor work performance. Ensure adherence to all Company and departmental policies and procedures. Counsel and recommend the discipline of subordinates as indicated. Process payroll and complete other administrative duties as assigned. Act as a liaison between Security and other departments on an assigned shift. Perform duties of assigned staff. Use approved defense tactics, maneuvers or non-lethal weapons to subdue resisting subjects, or restrain and detain unruly individuals until the arrival of the proper authorities.
Respond to and directs security operations at all emergency situations that arise on assigned shift. Take appropriate action when any unsafe condition is observed or reported. Perform initial investigations as needed on submitted complaints and assist in maintaining files and other departmental information. Review security reports for completeness and accuracy. Perform initial investigations related to complex complaints, and situations.
Serve as a member of the Rapid Response Team responsible for responding to and addressing active assailant or other threatening situations at company locations. Oversee subordinate Rapid Response Team members when responding to threat situations. In situations that justify the use of a firearm, use extreme judgement, emotional control and caution to load, unload, aim and fire handguns, shotguns and other company-approved firearms. Use authorized weapons, protective gear and devices, while maintaining awareness of and ensuring personal safety and the safety of others. Meet any applicable state, county and municipal licensing and permit requirements for Armed Security Officers and specific protective device and weapons qualifications.
Review security reports for completeness and accuracy. Assist in maintaining files of all reports and other departmental information. Take steps to ensure the confidentiality of information contained in sensitive files. Monitor maintenance and documentation of assigned equipment on a daily basis.
Participate in implementation of emergency procedures such as fire, accidents, evacuation, and traffic control. Review departmental procedures and recommend improvements to management. Maintain knowledge of security techniques and best practices.
Supervisory Responsibilities:
Select, hire, train, develop and coach assigned staff in accordance with corporate and Human Resource guidelines.
How you will benefit:
- A competitive annual salary between $74,859 - $84,000 with annual bonus potential based on performance
- ACG offers excellent and comprehensive benefits packages, including:
- Medical, dental and vision benefits
- 401k Match
- Paid parental leave and adoption assistance
- Paid Time Off (PTO), company paid holidays, CEO days, and floating holidays
- Paid volunteer day annually
- Tuition assistance program, professional certification reimbursement program and other professional development opportunities
- AAA Membership
- Discounts, perks, and rewards and much more
Education (include minimum education and any licensing/certifications):
- College level coursework in Criminal Justice, Security, Business Administration or a related field OR equivalent work experience
- completion of required training in carrying and operating firearms
- possess and maintain a valid Michigan Concealed Pistol License
- possession of a valid, unrestricted Michigan Operators License
- five (5) years of experience as an armed certified law enforcement officer, military police, P.A. 330 security police officer, corporate security officer, or private security for a high profile client
- three (3) years of experience in a supervisory or lead capacity in Corporate Security, Arrest Authority Security, Police Agency, or other professional security setting
Demonstrate substantial knowledge of:
- proper procedures and techniques for operating firearms
- active shooter and active threat management tactical response
- criminal and civil law as it relates to private security in the area of arrest, search & seizure, the rules of evidence, investigative procedures and use of force
- access control systems, fire and burglar alarm systems and closed circuit television systems
- security information management software and other related data base systems
- techniques to manage stress and control highly emotional situations
- supervisory techniques and processes
- successfully complete drug screening
- successfully complete psychological evaluation
- successfully complete firearms and use of force training
- work in environments and under conditions that require carrying authorized weapons and ammunition and use protective gear and devices
- evaluate situations and make sound decisions based on all available information
- maintain composure and perform well under stressful and very intense situations
- utilize mental processes necessary to perform essential job duties and responsibilities include observing, identifying, remembering, understanding, and problem solving
- perform other physical activities necessary to essential job duties including: walking, standing, running, walking/running stairs, driving, lifting, carrying, climbing, reaching and restraining/detaining violators
- lift and/or transport packages weighing up to thirty (30) pounds
- operate firefighting equipment, first aid equipment, computers, office equipment and access control equipment, fire systems and other equipment used by the Security Services Department
- safely operate a motor vehicle in order to monitor building/grounds
- patrol building and property to identify security breaches
- operate a personal computer
- review daily report regarding shift activities
- communicate effectively with others in a work environment and with the public
- demonstrate good public relations and customer service skills
- willingness to work off-shifts or weekends as required
- providing work direction and guidance
- managing employee work performance
- prioritizing, organizing and planning work schedules and responsibilities
Education:
- Associates Degree in Law Enforcement or a related field
- Three years of experience in a supervisory or lead capacity in Corporate Security, Arrest Authority Security, Police Agency, or other professional security setting
Generally works in a corporate office environment. May be required to work out of doors, in various weather conditions, as part of a normal daily routine. Time spent out of doors could be for up to 8 hours or more per day. Observance of safety regulations necessary as physical confrontations with visitors are possible.
Who We Are
Become a part of something bigger.
The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14 million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America.
By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life’s journey through insurance, travel, financial services, and roadside assistance.
And when you join our team, one of the first things you’ll notice is that same, whole-hearted, enthusiastic advocacy for each other.
We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger.
To learn more about AAA The Auto Club Group visit www.aaa.com
Important Note:
ACG’s Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level.
The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements.
The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status.
Regular and reliable attendance is essential for the function of this job.
AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
Salary : $74,859 - $84,000