What are the responsibilities and job description for the Key Account Manager position at AAA Sales & Engineering?
Company Description AAA Sales & Engineering (AAASE), founded in 1968, is a high-precision production machining provider serving automotive, heavy and medium duty truck, and agriculture markets. The company has evolved into a full-service supplier, offering metallurgy, precision assembly, clean rooms, testing, and cradle-to-grave part number management. AAASE emphasizes product quality, customer service, engineering, and operational excellence, leveraging automation, advanced tooling, and a global foundry network to deliver cost-effective solutions. As an IATF16949:2016 and ISO 14001 certified Tier 1 supplier, AAASE maintains rigorous quality and environmental standards.
Role Description This is a full-time, on-site Key Account Manager role based in Oak Creek, WI. The Key Account Manager will manage and grow strategic customer relationships, serving as the primary point of contact for key accounts in the agriculture and industrial sectors. Daily responsibilities include understanding customer requirements, coordinating pricing and quotations, tracking orders, and ensuring timely resolution of issues in collaboration with internal teams such as engineering, operations, and quality. The role involves preparing account plans and sales forecasts, analyzing performance and profitability, supporting contract negotiations, and identifying opportunities for new business and expanded services. The Key Account Manager will also conduct regular business reviews with customers, monitor market and competitor trends, and maintain accurate records.
Qualifications
- Strong account management capabilities, including experience managing key accounts and building long-term customer relationships.
- Demonstrated analytical skills and business planning abilities to interpret data, forecast demand, and develop account growth strategies.
- Proven customer service skills, with a focus on responsiveness, problem solving, and managing complex customer requirements.
- Familiarity with manufacturing or industrial environments (automotive, heavy truck, agriculture, or related sectors preferred).
- Ability to collaborate effectively with cross-functional teams (sales, engineering, operations, logistics, and quality).
- Excellent communication, presentation, and negotiation skills.
- Proficiency with CRM and MS Office tools (Excel, PowerPoint, Word) or similar systems.
- Bachelor’s degree in Business, Engineering, or a related field, or equivalent combination of education and experience.
- Ability to work on-site in Oak Creek, WI, and travel occasionally to customer and company locations as needed.