General Manager

TJob Title: Operations Manager

Location: Phoenix, Arizona

Reports To: Regional Operations Manager

Employment Type: Full-Time

Position Summary

As part of our continued nationwide expansion, we are launching and growing our Phoenix, Arizona branch and seeking a high-performing Operations Manager with a clear path toward becoming a future General Manager.

This role is designed for a driven field leader who wants to grow beyond day-to-day supervision and into full branch leadership. You will lead crews while gaining exposure to estimating, job costing, workforce planning, scheduling, and branch-level performance management.

The Phoenix market is fast-paced and highly competitive. We are looking for someone who can build strong crews, maintain high safety standards in extreme heat conditions, and help establish this branch as a leader in commercial roofing throughout the Valley.

Key Responsibilities

Field Leadership & Execution

• Lead and supervise commercial roofing crews across the Phoenix metro area.
• Work hands-on with crews to ensure productivity, safety, and quality standards are consistently met.
• Oversee installation of TPO, PVC, Tile, Shingles, modified bitumen, metal roofing systems, and coatings.
• Ensure projects are completed on schedule and in compliance with manufacturer and company standards.
• Maintain strict adherence to safety practices, particularly in high-heat working environments.
• Recruit, mentor, and develop crew members and foremen.

Project Planning & Financial Awareness

• Assist with site evaluations, scope development, pricing, and estimating of production and repair work.
• Support scheduling and labor planning to meet production goals.
• Monitor job productivity and assist in controlling labor and material costs.
• Participate in reviewing job cost reports and performance metrics.

Safety & Compliance

• Enforce OSHA regulations and company safety policies at all times.
• Conduct jobsite safety meetings and inspections.
• Ensure proper fall protection, hydration protocols, and heat-safety practices are followed.
• Maintain accurate safety and compliance documentation.

Materials, Equipment & Branch Operations

• Coordinate material deliveries and jobsite logistics.
• Maintain inventory of tools, equipment, and supplies.
• Oversee proper maintenance of company vehicles and equipment.
• Establish procedures to maintain clean, organized, and secure shop, yard, and storage areas to support branch growth.

Leadership Development – General Manager Track

• Assist with workforce planning and crew allocation.
• Support recruiting and onboarding of field personnel.
• Gain exposure to budgeting, forecasting, and branch-level operational performance.
• Participate in strategic planning discussions for the Phoenix market.
• Develop the leadership, financial, and operational skills required to transition into a General Manager role.

Qualifications

Required

• 5 years of commercial roofing experience.
• Proven leadership experience as a foreman or superintendent.
• Strong working knowledge of commercial roofing systems.
• Ability to read and interpret blueprints and specifications.
• Strong understanding of OSHA standards and jobsite safety.
• Ability to work in Arizona heat conditions.
• Valid driver’s license.

Preferred

• OSHA 30 certification.
• Manufacturer certifications (Carlisle, GAF, Firestone, Johns Manville, etc.).
• Experience assisting with estimating or job costing.
• Demonstrated interest in operational leadership and long-term career growth.
• Bilingual (English/Spanish) is a plus.

What We Offer

• Clear pathway to Operations Manager advancement
• Opportunity to help grow and shape our Phoenix branch
• Backing of a large, established national commercial roofing company
• Competitive compensation based on experience
• Performance-based bonus opportunities
• Health, dental, and vision insurance
• 401(k) with company match
• Paid time off and holidays
• Company vehicle or vehicle allowance
• Long-term career growth within a national organization