Manager, A3S Sales

Why Work For Us?

• Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
• 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
• Benefits – Medical, Dental, Vision, wellness program and more!
• Paid Holidays
• Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
• Free AAA Classic Membership
• AAA Product Discounts
• Tuition Reimbursement Program

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At AAA, our Team Members strive to deliver amazing service and help our Members outsmart life’s roadblocks. We believe everything you do outside of work adds to who you are at work. We're working to transform AAA for the next century with a mission to create Members for life by unleashing the innovative spirit of our Team Members.

Why Work For Us?

• Benefits – Medical, Dental, Vision, wellness program and more!
• 401k Matching – $1 for $1 company match up to 6% of pay
• Annual Incentive Plan – Eligibility to participate in AAA NCNU annual bonus plan
• Paid Time Off – Team Members accrue paid time off monthly with an additional 24 hours per year earmarked for volunteer activities
• Collaborative Environment – AAA will value your contribution to providing exceptional service to our members

Job Summary

Reporting directly to the Director of Smart Home Sales, the Sales Manager is high achieving, ambitious, and results oriented. We are seeking a qualified sales manager to help keep our revenue engine running through their own skill and the leadership of a team of driven sales representatives. Our ideal sales manager has in-depth knowledge of and experience with the sales process, excelling at lead generation, relationship building, and closing deals. We’re seeking a quick learner with strong negotiating skills, and someone with a track record of success who can inspire the same in others. The role demands a leader with a sharp mind and the ability to coach, advise, motivate, or replace sales representatives to create and maintain a high-performance sales force.

Essential Duties

• Lead the outside sales team to reach sales targets by setting quotas, evaluating and adjusting performance, and developing processes that drive sales
• Assess the strengths and weaknesses of the sales team and manage the sales program accordingly
• Understand and leverage sales data and reports to drive the right behavior with the team
• Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives to achieve best in class performance.
• Leads regular training & resource review to ensure all sales resources current and reflect best in class sales approaches
• Analyzes individual performance data to identify opportunities, shortfalls. Partner with the sales lead to develop coaching strategies, making fact-based decisions accordingly.
• As a primary contact point to the consumer, ensures the brand experience is well understood and portrayed by the sales team. Constantly reinforces brand values with the team to reflect back to the consumer.
• Develop and maintain sales quality program to address all aspects of the member’s experience meet AAA’s standards and drive conversion performance
• Develop and maintain sales program with attendant supporting materials training, seminars, reading materials, call flows, etc.
• Drive adoption of the resources through effective change management & ongoing coaching at all levels
• Ensures compliance with applicable rules and regulations

Knowledge and Skills

• Education and Experience
• Bachelor degree in related area or an equivalent combination of education and experience
• MBA Preferred
• Security industry and call center experience a strong plus
• 6 years of experience in fast paced operations (e.g., retail, call center, etc.)
• 7 years in management /leadership role
• Demonstrated success hiring, managing and developing large & diverse high-performing teams
   

Competency

• Strategic Mindset – Expert
• Change Leadership – Distinguished
• Business and Financial Acumen – Expert
• Vision - Distinguished
• Interpersonal Savvy – Distinguished
• Priority Setting – Expert
• Quality Orientation – Expert
• Problem Solving – Expert
• Disciplined Operating Practices – Distinguished 
• Executive Presence – Expert
• Values Based (Honesty, Integrity, Teamwork Service) - Distinguished

WORKING ENVIRONMENT / MINIMUM PHYSICAL REQUIREMENTS

Works in an office environment sitting at a desk, table or computer workstation for extended periods of time.  May travel by car, plane or other form of transportation to attend business meetings or conferences. Approximately 80 percent of the time spent on the job involves the use of a personal computer.

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