What are the responsibilities and job description for the Executive Assistant position at AAA Mountain West Group?
Why Work For Us?
We are seeking a seasoned and strategic Executive Assistant to provide high-level administrative and operational support to an Officer-level leader. This role requires exceptional organizational acumen, judgment, and the ability to manage competing priorities with professionalism, discretion, and confidentiality. This is not a traditional assistant role, this is a trusted partner position that helps drive executive-level initiatives, ensures operational alignment, and facilitates communication across their assigned division.
As a Cross-Functional Liaison, the Executive Assistant acts as a vital bridge, collaborating across various divisions and representing the executive to facilitate internal partnerships, gather crucial insights, and ensure seamless communication and follow-through on key initiatives.
NOTE: This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office.
Responsibilities / Job Duties
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. Hybrid with a minimum of 3 days in office with occasional travel for on-site meetings.
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $91,989.00 - Mid: $114,985.00- Max: $137,983.00
- Great Pay - opportunity to participate in AAA discretionary annual incentive plan or other incentive plans depending upon position
- 401k Matching – $1 for $1 company match up to 6% of eligible earnings per pay period
- Benefits – Medical, Dental, Vision, wellness program and more!
- Paid Holidays
- Paid Time Off – Team Members accrue paid time off monthly. Depending on position, an additional 24 hours per year are earmarked for volunteer activities.
- Collaborative Environment – AAA will value your contribution to providing exceptional service to our members
- Free AAA Classic Membership
- AAA Product Discounts
- Tuition Reimbursement Program
We are seeking a seasoned and strategic Executive Assistant to provide high-level administrative and operational support to an Officer-level leader. This role requires exceptional organizational acumen, judgment, and the ability to manage competing priorities with professionalism, discretion, and confidentiality. This is not a traditional assistant role, this is a trusted partner position that helps drive executive-level initiatives, ensures operational alignment, and facilitates communication across their assigned division.
As a Cross-Functional Liaison, the Executive Assistant acts as a vital bridge, collaborating across various divisions and representing the executive to facilitate internal partnerships, gather crucial insights, and ensure seamless communication and follow-through on key initiatives.
NOTE: This role is hybrid and requires 3 days a week onsite in our Walnut Creek, CA office.
Responsibilities / Job Duties
- Executive Support
- Provide proactive calendar, travel, and expense management to ensure the Officer’s time is optimized and priorities are protected
- Serve as the primary point of contact between the Officer and internal/external stakeholders
- Prepare high-quality correspondence, meeting materials, and Officer/Executive-level presentations
- Operational & Strategic Coordination
- Support and coordinate division planning cycles, business reviews, and leadership team meetings
- Monitor key initiatives, timelines, and deliverables to ensure accountability and forward momentum
- Help prioritize and organize complex workstreams to align with enterprise goals
- Prepares and delivers high-quality reports, presentations, and executive summaries on behalf of the executive, synthesizing complex information into clear, actionable insights for internal and external stakeholders.
- Leadership Enablement
- Anticipate needs and remove obstacles to maximize the Officer’s impact
- Support internal communications and assist in drafting messages, updates, and presentations for broader audiences
- Maintain the highest levels of confidentiality and discretion in handling sensitive information
- Collaborate across divisions to support the Officer’s internal partnerships and influence
- Prepare the Officer for meetings and engagements by gathering insights, briefing materials, and follow-ups
- Serve as a representative for the executive in internal meetings as needed, tracking action items and ensuring closure
- Project and Process Oversight
- Partner with internal teams to manage special projects from concept through execution
- Implement tools, templates, or processes that improve team efficiency and alignment
- Track budgets, vendor relationships, and key operational metrics as needed
- Proven ability to manage strategic and administrative functions in a high-velocity setting
- Strong organizational, project management, and problem-solving skills
- Excellent verbal and written communication skills
- High proficiency in Microsoft Office, Google Suite and collaboration tools (e.g., Google Meet , Zoom, etc)
- Ability to work independently while also thriving in a team-driven culture as part of a collaborative EA team.
- Strong business acumen, professional maturity and professional presence
- A solutions-focused mindset and the ability to navigate ambiguity
- An eye for detail paired with the ability to see the bigger picture
- A genuine desire to make others more effective and successful
- The presence, polish, and confidence to represent your Officer and their team at all levels of the organization
- Minimum Qualifications
- High School diploma or GED
- Extensive Executive Support:
- 5-8 years of progressive executive administrative support, with significant direct C-suite or senior leadership (EVP, SVP, VP) support in a dynamic corporate environment.
- Proven ability to strategically manage complex executive calendars, anticipating conflicts and prioritizing commitments.
- Complex Travel & Logistics Management:
- Expertise in complex domestic and international travel arrangements, including multi-leg itineraries, visas, ground transport, and efficient handling of last-minute changes.
- Meticulous management of executive expense reports for accuracy, compliance, and timely submission.
- High-Level Communication & Liaison:
- Acts as primary liaison for the executive with internal/external stakeholders (clients, board members, senior leaders).
- Excellent written communication: drafts, proofreads, and edits high-level correspondence, presentations, and internal communications for the Officer.
- Strong verbal communication: represents the Officer professionally and effectively.
- Meeting & Project Coordination:
- Expertise in planning and facilitating high-stakes meetings, including agenda, materials, minutes, and action item tracking.
- Proven ability to provide project coordination/light project management, tracking executive's initiatives, deadlines, and deliverables.
- Discretion & Confidentiality:
- Unblemished record of handling highly sensitive, confidential, and proprietary information with utmost discretion, integrity, and professionalism.
- Technological Proficiency:
- Advanced proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint), Google Suite and comprehensive experience with virtual meeting platforms (e.g., Zoom, Google Meet).
- Familiarity with CRM systems, project management software, and other relevant business applications is preferred.
- Proactive & Problem-Solving Mindset:
- Proven ability to anticipate needs, foresee potential issues, and proactively implement solutions without direct supervision.
- Strong independent problem-solving skills and the capacity to navigate complex situations with sound judgment.
- Relationship Building:
- Demonstrated ability to build and maintain strong, collaborative relationships with internal teams, external partners, and executive peers.
- Preferred Qualifications
- Bachelor's degree
- Executive Assistant certification or Project Management certification
- Experience in a fast-paced, global company environment with prior experience managing Executive/Officer office budgets or departmental finances.
Works in an office environment sitting at a desk, table or computer workstation for extended periods of time. Approximately 50-80 percent of the time spent on the job involves the use of a personal computer. Hybrid with a minimum of 3 days in office with occasional travel for on-site meetings.
We target between minimum and midpoint of the range, and all offers are subject to a fair pay analysis - Compensation Range: Min: $91,989.00 - Mid: $114,985.00- Max: $137,983.00
Salary : $91,989 - $137,983