What are the responsibilities and job description for the Auto Repair Center Administrative Support position at AAA Mountain West Group?
Come Join Us!
- 11 Paid Holidays
- Up to 17 days PTO first year - start earning day one, 22 days off in year two
- No work on Sundays - Facility Closed
- Best in Class Benefits – Medical, Dental, Vision, wellness program and more!
- 401K Matching $1 to $1 up to 6% annually
- Tuition reimbursement for ASE Certifications
- State of the art equipment and facilities with consistent car count
- A free AAA Membership and numerous employee discounts
- Trusted Brand for over 120 years with 60 Million members in North America
- Arrange and/or administer transportation of customers during the repair of their vehicles via rideshare, rental or company vehicle
- Performs needed clerical or administrative duties to support accurate record keeping and secure storage of documents within the location ,Receive parts and process returns
- Create, modify and finalize repair orders in the shop management system to act as a backup when Services Advisors are not available
- Answer phones when necessary
- Assist with invoicing and processing payments when necessary
- Other duties as assigned by manager
- Note: May require travel to different locations on an as needed basis
- Effective verbal and written communication skills in the language(s) required for the role, as justified for business necessity
- Effective organization, interpersonal and negotiation skills
- Ability to work scheduled hours as necessitated by business need
- Math and computer skills with experience using software applications including word processing, spreadsheets, browsers, and email
- Member service focus
- High School diploma or equivalent certification (GED)
- Two years’ experience in retail/sales/service industry required
- Valid driver license and acceptable driving record
- Ability to lift and or carry up to 40lbs
- Sitting, standing, bending, kneeling, pushing, reaching, lifting