What are the responsibilities and job description for the Manager, Learning, Development & Training position at AAA Life Insurance Company?
Overview
Why AAA Life
AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
How You’ll Work
Work Solution: Hybrid (Tuesday- Thursday)
Relocation Eligibility: Available
Responsibilities
Guided by the organization’s core values and operating principles, the Manager, Learning & Development leads the design, delivery, and continuous improvement of enterprise learning programs that support individual, team, and leadership effectiveness. This role focuses on learning strategy, internal enablement, and scalable solutions that drive engagement and measurable impact. The Manager partners closely with functional leaders, subject matter experts, and trainers and owns the end‑to‑end lifecycle of key learning initiatives.
Position Responsibilities
Basic Qualifications
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.
Why AAA Life
AAA Life is a respected and trusted American brand that has been focusing on Life Insurance and Annuity Products since 1969. At AAA Life we have over 1.8 million policies where we take pride in earning the trust of our policyholders who understand our promise to be there for them – and their families – when we’re needed most. By joining the AAA Life team, you are joining a company that genuinely cares about helping each other, with a devotion to protect the lives of those around us. We embrace a diverse, equitable, inclusive culture where all associates can feel a sense of belonging and use their unique talents and perspective to influence, innovate, motivate, and thrive.
How You’ll Work
Work Solution: Hybrid (Tuesday- Thursday)
Relocation Eligibility: Available
Responsibilities
Guided by the organization’s core values and operating principles, the Manager, Learning & Development leads the design, delivery, and continuous improvement of enterprise learning programs that support individual, team, and leadership effectiveness. This role focuses on learning strategy, internal enablement, and scalable solutions that drive engagement and measurable impact. The Manager partners closely with functional leaders, subject matter experts, and trainers and owns the end‑to‑end lifecycle of key learning initiatives.
Position Responsibilities
- Lead the development and evolution of enterprise learning and development strategy.
- Design and oversee learning programs that support role readiness, capability building, and leadership development.
- Partner with business leaders, subject matter experts, and trainers to assess needs and define program outcomes.
- Own curriculum development standards, ensuring quality, consistency, and scalability across programs.
- Build and maintain toolkits, templates, and shared content to enable trainers and facilitators.
- Collaborate with HR and Learning Partners to align training priorities with business needs.
- Measure and evaluate program effectiveness using feedback, surveys, and performance data.
- Incorporate learning technologies and innovative approaches into program design.
- Manage external vendors and content partnerships as needed.
- Support engagement, succession, and team development initiatives through learning solutions.
- HR & Business Acumen – Applies knowledge of talent development and organizational strategy to design learning solutions that align with business objectives and drive performance.
- Change Management – Supports organizational change through learning strategies and tools that help individuals and teams adapt and grow.
- Collaborative Problem Solving – Partners cross‑functionally to assess needs, identify root causes, and co‑create effective learning solutions.
- Individual Capability Development – Designs learning experiences that build functional, professional, and leadership skills with a focus on outcomes.
- Organizational Capability Building – Contributes to enterprise capability through integrated programs supporting onboarding, team effectiveness, and leadership development.
- Project & Program Management – Plans and executes learning initiatives with attention to timelines, quality, and stakeholder alignment.
- Program Development & Instructional Design – Applies instructional design principles to create engaging, impactful, and scalable learning experiences.
Basic Qualifications
- Bachelor’s Degree required in HR, Business, Education, or related field.
- 5 years of experience in L&D or OD program management.
- HR or Learning Certification preferred (SHRM-CP, CPLP, ATD).
- Experience in curriculum development and instructional design, using ADDIE or comparable learning frameworks.
- Experience working with learning management systems (LMS) or similar learning platforms.
- Demonstrated ability to lead or contribute to strategic learning initiatives and programs.
- Effective communication, facilitation, and interpersonal skills, with the ability to engage diverse audiences.
- (Master’s preferred) in HR, Business, Education, or related field.
While performing the duties of this job, the employee is frequently required to stand, walk, sit, use hands to finger, handle, or feel and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and ability to adjust focus.
This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants as needed to enable them to fulfill these requirements.
AAA Life Insurance Company does not offer immigration sponsorship for this position. This includes visa types such as H-1B, TN, and STEM OPT. Please do not apply if you currently require or may require employer-sponsored immigration support now or in the future.