What are the responsibilities and job description for the Roadside Service Technician – Light Service | Battery position at AAA Hoosier Motor Club?
ABOUT AAA HOOSIER:
Since its creation in 1902, AAA has become one of North America’s largest membership organizations. Today, AAA Hoosier provides roadside assistance, travel services, exclusive member discounts and benefits, and trusted financial and insurance services to nearly 400,000 Hoosiers. To learn more about AAA Hoosier offers, visit AAA.com.
Here's What is in it for YOU:
- A company culture that provides training and learning opportunities.
- A brand that you can be proud to be part of.
- A culture that will challenge you to be your best.
- Health / Dental / Vision benefits.
- Corporate Incentive Plan (CIP)
- Paid Time Off.
- Paid Holidays.
- Company provided LTD & Life Insurance.
- Service Anniversary Recognition.
- Free AAA Plus Membership.
- Generous 401k w/ company match.
- Company provided HSA dollars.
Position Summary:
Service members and other customers who contact AAA Hoosier Motor Club for roadside assistance. Drives to location of member to perform services.
Duties and Responsibilities:
- Inspect and maintain vehicle supplies and equipment.
- Report any mechanical problems encountered with vehicles.
- Verify that appropriate tools and documentation are in vehicle prior to shifts and properly maintain all equipment.
- Safeguard, properly account for and turn in receipts, money received and reconcile the inventory before and after shift change.
- Read maps, and follow written, verbal, and electronic geographic directions.
- Report on delays in reaching service destination.
- Perform duties including but not limited to: jump starts, tire changes, lockout services, fuel delivery, light mechanical, testing, diagnosis, and installation of automotive and truck batteries on disabled vehicles.
- Operate a battery service vehicle in a safe manner with a valid driver's license and driving record in accordance with the AAA Associate Driver Safety Guide.
- Operate computer related equipment including but not limited to wireless data terminals, credit card terminals, battery diagnostic equipment and two-way radios in a professional manner.
- Maintain and account for company provided fuel cards.
- Performs maintenance on Club vehicles as requested.
- Evaluate and print out data obtained from electronic diagnosis per exact methods explained and utilized during training.
- Performs other duties as assigned.
Physical Effort:
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Physical Demands
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Lift/Carry
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Push/Pull
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N (Not Applicable)
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Activity is not applicable to this occupation.
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O (Occasionally)
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Occupation requires this activity up to 33% of the time (0 - 2.5 hrs./day)
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F (Frequently)
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Occupation requires this activity from 33% - 66% of the time (2.5 - 5.5 hrs./day)
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C (Constantly)
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Occupation requires this activity more than 66% of the time (5.5 hrs./day)
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Other Physical Requirements
Vision (Near, Distance, Peripheral, Depth Perception)
Sense of Sound (Ability to hear members and employees)
Must pass a physical abilities test upon being hired to perform duties.
WORK ENVIRONMENT
Working in a Fleet garage setting with tools and vehicles. Noise levels, odors and temperatures will vary. Also, may be required to perform driving duties which include working alone outside in a variety of changing weather conditions including rain, snow, sleet, fog, ice, wind, during the day and night hours. Driving and working in hazardous traffic conditions in a variety of geographic locations from urban to rural.
Education and/or Experience Requirements:
Education:
High school diploma or GED preferred but not required. Valid Driver’s license required, and driver record in accordance with the AAA Associate Driver Safety Guide and Standard.
Experience:
One to three months’ related experience preferred but not required and/or training or equivalent combination of education and experience.
Connect with AAA Hoosier:
Facebook:
www.facebook.com/aaahoosier
Company Website:
www.hoosier.aaa.com