What are the responsibilities and job description for the Customer Service / Administrative Assistant position at AAA Distributor?
Company Overview
AAA Distributor is a comprehensive kitchen and Bath supplier specializing in home improvement products, including kitchen cabinets, bathroom products, flooring, doors, cabinets, hardware, and more. We focus on offering high-quality products at competitive prices. Our commitment is to provide exceptional product selection and outstanding customer service.
Overview
We are seeking a dedicated Customer Service / Administrative Assistant to join our dynamic team. This paid position plays a vital role in ensuring smooth daily operations by managing front desk responsibilities, providing excellent customer support, and maintaining efficient office management. The ideal candidate will possess strong organizational skills, proficiency with office software, and a friendly, professional demeanor.
Duties
- Serve as the first point of contact at the front desk, greeting customers and visitors professionally
- Manage multi-line phone systems to handle inquiries efficiently and courteously
- Perform data entry tasks accurately using Microsoft Office and Google Workspace applications
- Maintain organized filing systems for invoices, receipts, and other essential documents
- Assist with scheduling appointments and calendar management for team members
- Support office management activities including supply inventory and basic bookkeeping.
- Provide exceptional customer service by addressing client questions promptly and professionally
- Handle clerical tasks such as proofreading documents, maintaining records, and managing correspondence
- Support administrative functions related to billing, invoicing, and record keeping
Qualifications
- Proven office experience with strong computer literacy in Microsoft Office Suite and Google Workspace
- Prior clerical or administrative experience preferred; familiarity with office management practices
- Excellent phone etiquette and customer service skills; bilingual abilities are a plus
- Proficiency with multi-line phone systems and data entry accuracy
- Knowledge of bookkeeping tasks is desirable
- Strong organizational skills with the ability to prioritize tasks effectively
- Experience in medical or dental receptionist roles or as a personal assistant is advantageous
- Ability to proofread documents carefully and maintain high attention to detail
- Effective time management skills to handle multiple responsibilities efficiently
This position offers an engaging environment where your organizational talents and customer service skills will directly contribute to our company's success. We welcome motivated individuals eager to support our team while developing their administrative expertise.
Job Type: Full-time
Pay: $19.00 - $22.00 per hour
Expected hours: 40 – 45 per week
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Work Location: In person
Salary : $19 - $22