What are the responsibilities and job description for the Customer Service Specialist position at AAA Auto Club Enterprises?
This job was posted by https://www.vermontjoblink.com : For more
information, please see: https://www.vermontjoblink.com/jobs/1310587
Customer Service Specialist\
\$500 sign-on bonus upon joining our team.\
\$500 milestone incentive bonus, rewarding outstanding performance and
achievements throughout the year.\
We are looking for someone who will thrive in a sales and service
environment by cross-selling and upselling products. This is an exciting
career opportunity in our branch network and ideal for candidates intent
on providing excellent customer service and who understand the
importance of teamwork.\
Responsibilities\
Greet all members and customers, determine their need and provide
Legendary Service\
Reach sales and service goals (and earn incentives!) for multiple AAA
products and services\
Preparing and providing TripTik travel routings, marked road maps, tour
books, and other travel-related materials\
Issue passport photos\
Accept payments for the various products, provide accurate change and
receipts; balance and reconcile cash drawer\
Make hotel and car rental reservations for members and provide travel
destination information\
Qualifications\
Experience in retail sales, banking or similar customer service/sales
environment\
Proven ability to exceed assigned sales or service quality goals\
Must be able to obtain and maintain valid notary license as required\
Experience with Microsoft Office basics\
Must be available to work Monday through Friday during office hours, and
Saturdays in accordance with branch requirements.\
Ability to travel locally when necessary\
A high school diploma or GED\
For offices that offer notary services, Notary Public must be obtained
within 1 Year\
The starting pay range for this position is \$18.25 \$20.08 per hour.
Additionally, you will be eligible to participate in our incentive
program based upon your team and individual performance.\
Remarkable benefits:\
Health coverage for medical, dental, vision\
401(K) saving plan with company match AND Pension\
Tuition assistance\
PTO for community volunteer programs\
Wellness program\
Employee discounts (membership, insurance, travel, entertainment,
services and more!)\
Auto Club Enterprises is the largest federation of AAA clubs in the
nation. We have 14,000 employees in 21 states helping 17 million
members. The strength of our organization is our employees. Bringing
together and supporting different cultures, backgrounds, personalities,
and strengths creates a team capable of delivering legendary, lifetime
service to our members. When we embrace our diversity we win. All of Us!
With our national brand recognition, long-standing reputation since
1902, and constantly growing membership, we are seeking career-minded,
service-driven professionals to join our team.\
\"Through dedicated employees we proudly deliver legendary service and
beneficial products that provide members peace of mind and value.\
AAA is an Equal Opportunity Employer
information, please see: https://www.vermontjoblink.com/jobs/1310587
Customer Service Specialist\
\$500 sign-on bonus upon joining our team.\
\$500 milestone incentive bonus, rewarding outstanding performance and
achievements throughout the year.\
We are looking for someone who will thrive in a sales and service
environment by cross-selling and upselling products. This is an exciting
career opportunity in our branch network and ideal for candidates intent
on providing excellent customer service and who understand the
importance of teamwork.\
Responsibilities\
Greet all members and customers, determine their need and provide
Legendary Service\
Reach sales and service goals (and earn incentives!) for multiple AAA
products and services\
Preparing and providing TripTik travel routings, marked road maps, tour
books, and other travel-related materials\
Issue passport photos\
Accept payments for the various products, provide accurate change and
receipts; balance and reconcile cash drawer\
Make hotel and car rental reservations for members and provide travel
destination information\
Qualifications\
Experience in retail sales, banking or similar customer service/sales
environment\
Proven ability to exceed assigned sales or service quality goals\
Must be able to obtain and maintain valid notary license as required\
Experience with Microsoft Office basics\
Must be available to work Monday through Friday during office hours, and
Saturdays in accordance with branch requirements.\
Ability to travel locally when necessary\
A high school diploma or GED\
For offices that offer notary services, Notary Public must be obtained
within 1 Year\
The starting pay range for this position is \$18.25 \$20.08 per hour.
Additionally, you will be eligible to participate in our incentive
program based upon your team and individual performance.\
Remarkable benefits:\
Health coverage for medical, dental, vision\
401(K) saving plan with company match AND Pension\
Tuition assistance\
PTO for community volunteer programs\
Wellness program\
Employee discounts (membership, insurance, travel, entertainment,
services and more!)\
Auto Club Enterprises is the largest federation of AAA clubs in the
nation. We have 14,000 employees in 21 states helping 17 million
members. The strength of our organization is our employees. Bringing
together and supporting different cultures, backgrounds, personalities,
and strengths creates a team capable of delivering legendary, lifetime
service to our members. When we embrace our diversity we win. All of Us!
With our national brand recognition, long-standing reputation since
1902, and constantly growing membership, we are seeking career-minded,
service-driven professionals to join our team.\
\"Through dedicated employees we proudly deliver legendary service and
beneficial products that provide members peace of mind and value.\
AAA is an Equal Opportunity Employer
Salary : $18 - $20