What are the responsibilities and job description for the Part-time Front Desk with Car Insurance Experience-Chinese speaking-Brooklyn position at AA Driver Training Center?
DTA Driver Associates, Inc. (AA Driver Training Center) is a private company that was formed in 2016 to meet a growing need for reputable companies in New York City to train for-hire drivers. The mission of the driving school is to provide each student with a solid foundation of knowledge and skills to help them become a safe, responsible, and confident driver; we strive to be a one-stop resource center for existing and future TLC drivers.
Responsibilities
- Greet visitors, assess their needs, support them by providing information and direct them appropriately
- Assist and support the entire student enrollment process
- Establish a professional & friendly interface
- Find out caller’s objectives and proposed resolution
- Help students to set up TLC account and upload required documents to TLC
- Remind students to come to class and check attendance
- Organize and handle the daily operation and ensure the accuracy and timely completion of tasks.
- Support instructors and other administrative personnel with their administrative functions
- Maintain a variety of records, invoices, receipts, files and department databases
- Keep office supply room tidy and organize
- Troubleshoot and coordinate any office emergencies—e.g., power outage, internet outage (inform IT), fire extinguisher audit, etc.
- Maintain safe, clean reception area by following procedures, rules, and regulations.
- Other tasks as needed
Qualifications
- Highly responsible and willingness to take ownership of every incoming request by delivering satisfactory solutions that meet or exceed client expectations
Exceptional planning and organizational skills, including ability to prioritize
- Detailed-oriented
- Excellent customer service and interpersonal skills
- Ability to work in a fast-paced, highly demanding environment
- Self-motivated problem-solver
- Computer Literate
- Associate degree required, Bachelor degree preferred
- Bilingual English & Chinese is preferred
This position is open for both of full-time and part-time applicants.
Job Type: Part-time
Pay: $18.00 - $21.00 per hour
Application Question(s):
- Have you used AI tools before? If so, please briefly describe how in 2–3 sentences.
Education:
- High school or equivalent (Preferred)
Experience:
- Front desk: 1 year (Required)
Language:
- Chinese (Required)
Work Location: In person
Salary : $18 - $21