What are the responsibilities and job description for the Desktop Support Technician (Backfill position) - WW position at A3 Staffing Solutions?
Desktop Support
Cleveland, OH
Occasional support for Columbus, OH
Backfill role
100% onsite
Looking for Desktop Tech II skillset. Would also expect significant experience with WIN10 / O365 Outlook Support;
These skills are required along with OEM Vendor support for hardware and or software where there is a requirement.
Candidate must be willing to certify as necessary. This role will be onsite support role that may also require experience in remote online administration and may include support for users that are not onsite.
Desired skills
Troubleshooting skills HDWR/SFTWR.
Depot repair diagnostic skillset, Imaging, Network and connectivity
IMAC (Install Move Add Change) and Computer imaging. • AD Provisioning
Other required certs include a minimum of 1 of 4: Comptia A , Network , Server or Security
Mac hardware certs not required but we will accepted in leu of the others or in consideration for the position.
Position Expectations – This associate will be assuming a Desktop Tech II onsite support position.
